D365 Senior Consultant, Advanced Warehousing (Post-Implementation)
Remote
Modern Platform Management /
Full-time /
Remote
Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.
Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a thirteen-time Microsoft Partner of the Year and two-time Inc. Best Workplaces award winner.
Title Dynamics 365 ERPModern Platform Management SeniorConsultant – Supply Chain Advanced Warehouse
Location Virtual, home-based office
Description
The Dynamics 365 Finance and Operations (ERP) Senior Consultant holds a multifaceted role, responsible for consulting on Dynamics 365 ERP engagements with a focus on implementation, upgrade, and extension of existing applications. They actively participate in hands-on configuration of Dynamics 365 ERP Supply Chain Management modules, supporting clients throughout the implementation and maintenance phases. Additionally, as a member of the Modern Platform Management team, they contribute to delivering exceptional customer service by troubleshooting and resolving issues within the Dynamics 365 ERP application. This self-motivated individual takes ownership of issues, collaborating with customers, partners, and team members until resolution is achieved. The Consultant's primary focus lies in assisting customers with Sales and Marketing, Procurement and Sourcing, Inventory Management, Master Planning, and Warehouse Management modules, while also handling other modules and basic Dynamics 365 ERP functionality. Moreover, they play a pivotal role in enhancing operational metrics, participating in business case development, and engaging in performance measurement activities. This role entails up to 50% travel.
Responsibilities
- ·Provide outstanding customer service, maintain effective customer relationships, and achieve client satisfaction.
- Facilitate the implementation and support of Dynamics 365 Supply Chain Management modules including but not limited to Warehouse Management, Procurement & Sourcing, Sales & Marketing, & Inventory Management.
- Collaborate with customers to understand their business requirements and conduct gap analysis.
- Produce Functional Design Documents when extensions are necessary.
- Monitor and triage new support cases.
- Log incidents and document communications in CE.
- Effectively communicate to customers, partners, team members, and management
- Develop whitepapers, best practice knowledge base, and articles.
- Create, develop, and deliver proactive services with the use of new features or common repetitive areas.
- Follow established standards & methodologies.
- Lead successful modeling and process area showcase sessions.
- Ensure success of projects by coaching or mentoring junior consultants.
- Establish priorities and work independently.
- Collaborate effectively within a team environment, fostering a culture of cooperation, knowledge sharing, and mutual support to achieve project objectives and deliver high-quality results.
- Ability to configure, implement, test and resolve issues related to advanced warehousing features and functionality.
- Design label printing solutions for advanced warehouse projects[LC1] .
- Able to make decisions and recommendations based on advanced knowledge and experience.
- Operates in unclear situations; is proactive
- Works with moderately and often highly complex situations with limited guidance
Qualifications
- Bachelor’s Degree or equivalent combination of education and experience.
- Minimum of 5 years Dynamics 365 ERP Manufacturing/Supply Chain experience or equivalent ERP industry experience.
- A minimum of 2 full years staffed on Dynamics 365 (AX) implementations.
- Holds active Microsoft Dynamics Supply Functional Associate – MB-330 certification.
- Proficiency in configuring the Dynamics 365 (D365) mobile device for warehouse management, demonstrating hands-on experience in setting up and optimizing its functionalities.
- Robust industry experience within Supply Chain or Materials Management, demonstrating a deep understanding of manufacturing industry-specific processes, challenges, and best practices. Excellent communication, planning and organization skills.
- Demonstrated proficiency in building and maintaining strong customer relationships, showcasing exceptional interpersonal and communication skills to effectively understand and address client needs and concerns.
- Ability to travel up to 50%
- English: Fluent
- Valid Driver’s License
- Bachelor’s degree in Supply Chain Management, Operations Management or related field
- Dynamics 365 ERP 2012 experience
- Azure DevOps & Microsoft Dynamics Lifecycle Services experience
- Experience with other Dynamics 365 ERP Modules
- Experience with SPS EDI, RF Smart, or other ISVs a plus
- APICS CPIM or CSCP
Desired Qualifications
$90,000 - $155,000 a year
PLUS Supplemental Compensation (Bonus) between $18-25K
Why work for MCA Connect?
Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package:
· Work/Life Balance with Unlimited Paid Time Off (UPTO)
· 401k Plan with Company Matching Contribution
· Monthly Stipend for Home Office Expenses
· Subsidized Medical, Dental and Vision Coverage
· Health Savings and Flexible Spending Accounts
· Company Paid Life and Disability Insurance
· Training, Certification and Continuing Education Support
MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.
MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!
