Platform Product Manager

Worldwide
Engineering – Run /
Full-time, Remote /
Remote
Mechanical Orchard is a fast-growing startup that takes a fresh view on old problems. We replace legacy computing systems for the Global 2000, with a focus on mitigating risk and creating a genuinely solid foundation for innovating and adapting. 

Our background in software development and the impact on the industry is well known, and we've literally helped write the book on XP and other impactful agile practices. We’re applying the same thoughtfulness and rigor in weaving AI into everything we do. We believe in the durable principles behind agile, and embrace the power of cross-functional teams, collective ownership, test driven development, short feedback loops, and continuous improvement.

We are Generous, Ethical, Effective, and Kind.

We're seeking an experienced Platform Product Manager to join our managed operations (Run) team. This individual will help define and lead the strategic direction of our internal software deployment platform on cloud infrastructure.  The role is crucial to enabling our client-facing build teams and customers to benefit from high reliability, observability, security, and performance of their applications.

Your responsibilities will include:

Product Vision & Strategy: Collaborate with business leaders to define the product strategy and roadmap for our internal software deployment platform, with focus on continuous delivery of value to our customers and internal application teams.

Customer Focus: Prioritize efforts to increase application and platform reliability based on insights derived from customer feedback, internal application team needs, and industry best practices.

Customer Support: Organize and manage cross-team on-call scheduling and incident management for the platform and customer applications.

Technical Expertise: Leverage deep understanding of cloud infrastructure and related technologies to drive platform enhancements, reliability, security, observability, and operational efficiency. Collaborate closely with the platform engineering team to translate platform and customer needs into technical solutions.

Stakeholder Management: Communicate effectively with internal and external stakeholders to set expectations, manage project timelines, and respond to feedback.

Product Lifecycle Management: Manage the entire product life cycle from strategic planning to tactical, fine-grained execution 

Team Facilitation: Organize and facilitate regular project planning meetings, standups, brainstorming sessions, team retrospectives, and other agile team ceremonies. 

The ideal candidate has worked as a product manager in a professional, team-based, agile environment, preferably in software or platform products. They have experience across the entire product lifecycle, and a deep understanding of product management principles.

A deep technical background with understanding and/or hands-on experience in software development and cloud infrastructure is preferred.

Strong communication and collaboration skills as well as empathy are essential for working closely with the development team, customers, and others at Mechanical Orchard.
Mechanical Orchard, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Mechanical Orchard, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Mechanical Orchard, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Mechanical Orchard, Inc. will not tolerate discrimination or harassment based on any of these characteristics. Mechanical Orchard, Inc. encourages applicants of all ages. Mechanical Orchard, Inc. will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

We look forward to reviewing your application. Thanks!