Site Reliability Engineer (Path Forward Returnship)

San Mateo, CA, USA
Engineering – SaaS Operations
Intern

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia is growing quickly with more than 1000 employees globally in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, Austin, Washington D.C., and Tel Aviv. 

The Path Forward Return to Work program at Medallia is a 16- week paid internship for experienced professionals returning to the workforce after taking time off for caregiving. The program is open to women and men who have at least 5 years of professional experience and have been out of the paid workforce for at least two years to focus on caring for a child or other dependent. If you meet these criteria, we welcome you to apply.

At Medallia, we are excited to be part of the Path Forward program because we appreciate the skills you can offer, the perspective you provide, and the contributions you will make. This program offers you a chance to revamp your skills, update your resume with new experience, and make connections with other women and men transitioning back to the workforce. It also offers support through Path Forward, a nonprofit organization on a mission to empower people who’ve been focused on caregiving transition back to the paid workforce.
Apply now to learn more.

Lead a movement. Build a community. Never Settle.
Medallia is the global leader in Customer Experience Management. Our goal is to create a customer-centric world where companies see you as a person, and not just their next sale. We do this by creating a bridge between companies and their clients, giving them access to your eyes, ears, and hearts, so they can design and deliver exceptional experiences, every single day.

Medallia Engineering is a global, no­-nonsense and approachable organization where the best ideas are implemented, no matter where they come from. We’ve got a culture focused on smarts, kindness, continual learning, and feedback… and our people love it. Come find out why!

THE POSITION
As a Infrastructure Services Distributed Systems Engineer at Medallia, you will be joining the team that is building the next generation infrastructure platform and tools around Infrastructure as a Service (IaaS), and Platform as a Service (PaaS) that is resilient, scalable, and self-healing, enabling end to end lifecycle management of the micro services and application stack to power Medallia’s growth and future. Want to be part of building cutting edge technology platforms/framework used by scores of developers that you can be proud of? Then come join the Medallia Engineering Infrastructure Services team and you will have a blast.

OUR ENGINEERING CULTURE

    • We don’t expect to be perfect, but we are always proactively seeking out ways to help ourselves and our teams to minimize pain points within our infrastructure and code base.  
    • We love technology -- and follow the latest technologies and sharing what we learn.
    • We are not afraid of failing when we are experimenting with different technologies, development methodologies, and tools.
    • We build strong relationships with team members around the globe.

QUALIFICATIONS

    • 5+ years of commercial industry experience working on complex back-end distributed systems.
    • 5+ years of demonstrated experience with Java.
    • BS CS or equivalent degree (MS preferred)
    • Medallia is proud to be an equal opportunity employer and is committed to providing equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation or any other category protected by law.



At Medallia, we don’t just accept difference - we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws.