Director of Solutions Architecture - East
Pennsylvania / Baltimore / Boston / Connecticut / Maryland / Massachusetts / New Jersey / New York / New York City / North Carolina / Rhode Island / Washington D.C. / Georgia
Sales – NAM - Solutions Architects /
Full-time - Permanent /
Remote
About Megaport
We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.
Our Team Culture
We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.
The Role
As the Director of Solution Architects, you will manage a team of distributed Solutions Architects across the North American markets. As the Director, you will be responsible for driving the technical solutions with senior management, including sales management, product, engineering and business leaders within Megaport and our customer and partner base.
You will have the technical background to enable fluent conversations supporting our customer’s network infrastructure, cloud interconnection, and software requirements. This role is a key enabler for leading the solution sales across our sales organization in driving long term growth and success of the Megaport platform.
What You'll Be Doing
- Oversee a team of Solutions Architects (SA’s) providing presales support in the sales cycle by analyzing, coaching and training a distributed workforce towards partner and customer requirements.
- Contributing to the regional sales motions, including planning and execution of strategies that support internal and external customer needs and requirements.
- Developing KPI’s for a team of SA’s to action upon, including rating and reporting to ensure appropriate results on internal and external targets.
- Support sales opportunities for Megaport by creating and delivering demonstrations to customers and cloud sales partners. Content will include product education and presentations for use by Direct and Channel Sales Teams, specifically as it pertains to integration with our cloud partners product sets.
- Ability to understand and articulate partner and customer business requirements, developing corresponding network solution architecture designs that leverage Megaport and partner services.
- Develop industry content key performance indicators for the SA team to generate customer case studies, info papers, knowledge base articles for service deployment, and competitive intelligence.
- Develop in-depth knowledge of Megaport’s product and service offerings, competitive positioning, and the products of our key cloud services partners we enable access to including Azure, AWS, Google, IBM, Oracle, etc. Provide on-going knowledge-transfer to the Sales, Technical Support, and Marketing teams as well as to our authorized sales partners.
- Learn and strategically translate in-depth knowledge of industry trends.
- Learn and maintain in-depth knowledge of Megaport’s software, API, and be able to engage in technical discussions with our customers, prospects, and prospective partners.
- Engage and develop tech seller alignment with other Agent Channels, SI, ISV, and cloud partners as needed.
What We Are Looking For
- Highly technical, analytical, and personable, possess 7+ years of current Solutions Architecture (implementation/consulting) or Sales Engineering experience. Areas of focus can include: Networking Background in Telecommunications, Data Center and Public Cloud verticals.
- Hold 3+ years in leadership roles, managing direct technical solution sellers in Sales Engineering and/or Solution Architecture environments.
- Strong customer presentation and public speaking capabilities.
- Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations.
- Experience in designing or deploying cloud/virtualization networking solutions in enterprise customer environments is highly desired.
- Strong Layer 1, Layer 2, and Layer 3 Networking design practices.
- Internet infrastructure, computer science, or a cloud computing background is highly desired; working knowledge of software development practices and engineering technologies are highly desired.
- Must work successfully in a remote, globally distributed work environment.
- Ability and willingness to travel at least 30% of the time.
What We Offer
- Flexible working environment – a remote-first culture with coworking options available
- Generous leave plans – including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program
- Health and wellness support – through a wellness allowance and employee wellbeing initiatives
- Comprehensive learning support – generous study and training allowance plus 5 days of paid study leave
- Creative, modern workspaces – designed to inspire when you're not working remotely
- Motivated, inclusive team – work alongside industry experts and fresh talent
- Recognition programs – celebrate achievements with our Legend and Kudos awards
- For U.S. employees – access to medical, dental, and vision insurance, plus a 401(k) plan
#LI-DNI
If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com
NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".
All applications will be treated in confidence.
Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
