Accounts Receivable Specialist
Texas
Finance – Accounts Receivable /
Full-time - Permanent /
Hybrid
About Megaport
We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.
Our Team Culture
We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.
About The Role
We are hiring two Accounts Receivable Specialists to join our growing Global team. This is a 100% remote role, ideal for someone comfortable working independently while being fully engaged in a global, collaborative environment.
In this role, you will be responsible for managing a customer ledger segment within our Accounts Receivable function. We’re looking for motivated individuals who take ownership of their portfolio, build strong customer relationships, resolve issues promptly, and deliver excellent service to both internal and external stakeholders.
You will report to the Accounts Receivable Team Lead in Brisbane, Australia and work closely with your US counterpart and the wider team. Supported by an experienced leader, you’ll bring proven Collections and Receivables expertise, contribute to process improvements, and communicate effectively across teams and regions.
What You'll Be Doing
- Monitor customer accounts and follow up on overdue balances
- Liaise with customers and internal departments to ensure payment efficiency
- Reconcile customer accounts to resolve queries, interacting with Customer Support to process any billing amendments if required
- Ensure Megaport collection process is applied and adhered to in relation to overdue accounts
- Maintain strong working relationships with internal and external stakeholders
- Support Accounts Receivable Officer with bank receipting and bill runs
- Other finance and administrative duties as required
What We're Looking For
- 5+ years experience in a similar role in the Accounts Receivable/ Collections space.
- Intermediate Excel skills
- ERP Experience, particularly Microsoft Dynamics is an advantage
- Comfortable working in a fully remote environment and flexibly engaging with a global team across multiple time zones, including meetings with the Brisbane team as needed.
- Demonstrated experience in receivables management, collections and debt recovery
- Understanding of US Insolvency and Bankruptcy rules and procedures
- Strong attention to detail
- Knowledge of Local, State and Federal Taxation rules will be advantageous
- Commitment to providing excellence in customer service both internally and externally
- Ability to work in a fast-paced, dynamic environment, multitask and meet tight reporting deadlines.
- Experience in a multi-currency environment would be advantageous
What We Offer
- Flexible working environment – a remote-first culture with coworking options available
- Generous leave plans – including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program
- Health and wellness support – through a wellness allowance and employee wellbeing initiatives
- Comprehensive learning support – generous study and training allowance plus 5 days of paid study leave
- Creative, modern workspaces – designed to inspire when you're not working remotely
- Motivated, inclusive team – work alongside industry experts and fresh talent
- Recognition programs – celebrate achievements with our Legend and Kudos awards
- For U.S. employees – access to medical, dental, and vision insurance, plus a 401(k) plan
#LI-DNI
If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com
NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".
All applications will be treated in confidence.
Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
