Operations Associate
Remote
WorkUp – WorkUp Business Operations /
Full-time /
Remote
Work·up (noun)
1. a diagnostic examination of a patient.
2. a period of training or preparation, typically for a specific operation.
The Company
WorkUp is a software platform focused on providing health systems the tools they need to expand, engage and convert their clinical talent pipeline.
Healthcare is facing a dire clinical workforce shortage. More than 20% of clinical healthcare jobs go unfilled, resulting in high cost temporary staffing, delayed services, and even facility closings. This is a challenge the healthcare system is underprepared to face.
On the flip side, the next generation of talent is seeking careers (not just jobs), and is looking to partner with their employers on career paths that result in ever increasing skills, impact, and quality of life.
WorkUp is led by a trio of entrepreneurs who’ve collectively launched and scaled five successful tech platforms. We’re excited to build tools to help providers and talent co-invest in the skills needed for tomorrow’s healthcare. WorkUp is backed by accomplished investors at Menlo Ventures and Fika Ventures.
The Role
WorkUp is looking for a versatile Operations Associate to support internal cross-functional initiatives, and external partner needs. As an early member of the team, this role will be critical to the development of the organization. The Operations Associate will be a swiss army knife, expected to handle a wide array of Company challenges and opportunities from driving partner & user support, to understanding internal team needs and finding appropriate solutions.
Responsibilities
- Manage inbound communications from users and partners, ensure appropriate support and parse for key product feedback
- Collaborate with product & sales teams to understand department needs and find appropriate solutions
- Research and attend events, activities, and any other local nodes that generate talent interest
- Track impact of efforts and use data to continually improve upon strategies for driving ecosystem adoption
- Collaborate with the founding team to understand business needs and do whatever it takes to drive business forward
Qualifications
- Self-starter with a passion for impact. Hungry, with a desire to see and scale results.
- Strong interpersonal skills and collaboration capabilities. Ability to manage diverse internal and external relationships.
- Data literate, ability to understand and manipulate data. Excel or SQL experience is a plus.
- Comfort tweaking marketing materials, experience working with Powerpoint or Figma is a plus
- Comfort navigating ambiguity and solving problems on the fly
- 2+ years of experience in management consulting or rotational program in a Fortune 500 company is a strong plus
What We Offer
- Attractive compensation package with opportunity for generous equity
- Passionate founding team with a track record of success and deep backing from accomplished investors
- Premium medical, dental and vision plans
- WFH Stipend ($1,000/yr)
- Unlimited PTO
