People Operations Manager - HRIS
Shenzhen
People /
Full-time /
On-site
Who we are
Metaprise provides an AI-powered AR/AP solution designed to help businesses focus on what truly matters: making money. Leveraging the world’s largest operating database and intelligent profit models, Metaprise empowers businesses to optimize their revenue streams and profit paths. We provide global receiving accounts for businesses that can collect payments from anywhere in the world. Metaprise enables you to enhance cash flow, streamline operations, and drive sustainable growth across global markets.
Responsibilities
- Understanding the goals and objectives of the operational business plans. Partner with the Corporate HR to implement global plans and initiatives;
- Responsible for Global HR SSC process development and service delivery
- Provide professional solutions and support for Global employee relations management;
- Provide transactional and administrative services including but not limited to associates on/off boarding, associates communication/consultation, performance management, HR policy communication & compliance monitoring, associates engagement and talent retention, and mass transaction updates.
Specific Duties and Accountability of the Job
- Review and execute HR policies, operational procedures in HR area to ensure compliance with local legislation, tax and social security laws;
- Assisting in HR Shared Services project, in terms of system and team building, designing and optimizing core business processes, and establishing SOP service standards and operation specifications;
- Responsible for the daily management of HRSSC, digitization process, to ensure the timeliness and accuracy of service work, and continuously improve the service level;
- Responsible for standard HR Master Data changes in line with compliance, data privacy and service levels requirements, ensure all the data accuracy;
- Deliver on-boarding and perform new associates orientation to ensure associates experience;
- Conduct and analyze exit interviews and make actionable recommendations based on data;
- Use internal GS PP to manage all HR processes including, on/off boarding, probation, contract renewal, employment status change, leave management, and etc;
- Maintain and collect all kinds of associates life-cycle documents, ensure all the documents are accurate and follow the company process and compliance, filing all the documents according to the guidelines;
- Support the company culture build-up and associates engagement improvement through a series of projects, programs and actions;
- Provide the necessary support to HRBP, work closely with internal customer provide the professional HR service;
- Conduct periodic internal reviews/audits to ensure that compliance procedures are followed;
- Be responsible for answering all kinds of associates inquiries in an appropriate manner, and resolve enquirers on time;
- Assume additional responsibilities and special projects as needed or directed.
Requirements
- Proven work experience as an HR Operations Manager, HR Manager or similar role
- Good knowledge of labor law
- Hands-on experience with Human Resources Information Systems
- Experience designing compensation and benefits packages
- Ability to develop clear and fair company policies
- Excellent analytical and decision-making abilities
- Team management skills
- BSc in Human Resources Management or relevant field
- MSc in HR is a plus
DEI at Metaprise
At Metaprise, all qualified applicants will be considered for employment without regard to age, disability, or medical condition; ethnicity, race, citizenship, and national origin; religion or faith; family status, pregnancy, and caring responsibilities; sexual orientation; gender identity, gender expression, and transgender identity; protected veteran status; size or any other protected basis under appropriate law.
