Director, Engineering and Facility Operations

Lincoln Center - New York, NY /
House Management /
Full-Time
/ On-site
We are looking for a talented senior operations leader to ensure continuous, safe and reliable operations of facilities at the Metropolitan Opera. Reporting to the Director, House Operations and Facility Management, The Director, Engineering and Facilities is an integral member House Management Department, which provides critical services the Met Opera community.

The Director is responsible for monitoring & keeping abreast of all building activities & developments related to facilities, including long term planning, day to day operations, and capital construction projects. This is a unique opportunity for those who are adept at creating & leading a cohesive team of both union and admin staff, and who want to make their mark at a prestigious & renowned New York cultural institution.

    • Operational Oversight
    • Oversee daily engineering operations, including management of engineering personnel charged with maintaining facilities.
    • Develop and manage preventative maintenance programs involving contract service providers, including but not limited to BMS, fire Alarm, sprinkler, and vertical transportation maintenance in order to ensure conformance to scope, schedule, budget and quality of service delivery.
    • Negotiate and draft leases, master services agreements, and AIA contracts.
    • Maintain compliance with federal, state, and local laws regarding building codes and upgrades.
    • Maintain compliance relating to safety issues including the use of hazardous chemicals and materials, enforcing guidelines for an accident-free workplace.
    • Develop and implement both short & long-term plans for operating procedures, maintenance programs and equipment upgrades in order to minimize operating costs & maximize operating efficiency
    • Manage utility and energy programs across facilities including procurement of said utilities.
    • Assist in the development and management of departmental operating & capital project budgets, ensuring quality of work and adherence to schedule, quality and budget demands.
    • Research fire codes, building and energy codes as well as other relevant regulations to ensure that facility & life-safety systems remain in compliance with applicable codes & regulations; administering & maintaining compliance with FSD & EAP regulations.
    • Coordinate training and licensing of all Fire Alarm System-related personnel, including annual renewals.
    • Scheduling of Fire Command Station personnel.
    • Monitor life-cycle of all equipment and systems, create a capital budget for replacement and upgrades as necessary.
    • Manage progress made with NYC local law and regulatory compliance, including coordination with Lincoln Center for capital planning and energy goals around NYC Local Law 97.

    • Capital Construction Oversight
    • Collaborate with designers and engineers to establish scope of work and project design.
    • Develop and manage project budget and timeline.
    • Participate in vendor procurement.
    • Oversee project to ensure it meets deadlines within budget deadlines.
    • Document status updates and provide progress reports for Met Opera Leadership.
    • Maintain compliance with federal, state, and local laws regarding building codes and upgrades.

    • People Management
    • Supervise engineering personnel and additional facilty-related employees, including staff scheduling and overtime management, and weekly payroll administration.
    • Manage & work in close collaboration with House Management and Building Services teams to supervise contractors and other service providers.

Skills & Qualifications

    • 5-10+ years of administrative & managerial experience in operations & facilities management including mechanical, plumbing, and fire safety systems; experience within a large nonprofit or performing arts setting strongly preferred.
    • Demonstrated leadership, responsiveness, and accountability as well as a service-oriented, hands-on approach to facilities management.
    • Experience in preparation & management of numerous capital & operating budgets.
    • Excellent attention to detail and ability to strategize on both a micro and macro level.
    • Excellent analytical and problem-solving skills, cross-departmental collaboration, and managing multiple projects, deadlines, and details.
    • Excellent computer skills, including knowledge of BMS computer-based systems and software applicable to physical plant operations, proficient in MS Office Suite. Autocad Design software a plus.
    • Availability to work nights weekends, and holidays, as needed, and to respond to emergency situations on an on call basis.


$120,000 - $140,000 a year
The Metropolitan Opera believes that diversity is critical to our success and growth as a leading performing arts institution and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve.

The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.