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Senior Manager, Customer Support Engineering <>Location: Pune

• Have you led global enterprise customer support? (Yes/No)✱
• Have you worked in a B2B SaaS company? (Yes/No)✱
• Rate your expertise in cloud platforms (AWS/GCP/Azure) – Beginner/Intermediate/Expert✱
• Have you worked with any AI-based support tools? (Yes/No – Which?)✱
• Have you implemented any AI/automation in support workflows? (Yes/No)✱
• Have you built or scaled a support team from scratch? (Yes/No)✱
• Team size you've directly managed?✱
• Years of experience in managing managers?✱
• What is your current CTC? (Breakup)✱
• What is your expected CTC?✱
• What is your Notice period?✱
• Are you ready to relocate to Pune?✱
• What is your current Location?✱

• • Yes, Mindtickle can contact me about future job opportunities for up to 2 years
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