Director, Talent & Culture

Position can be located in: Houston; Los Angeles; New York; St. Louis; Chicago; Washington, DC
Talent & Culture
The Mission Continues is a national nonprofit organization founded in 2007 to empower veterans who are adjusting to life at home to find purpose through community impact. We believe that community service can provide a renewed sense of purpose, restore social connections, and create new opportunities for civic impact. The Mission Continues has been recognized by the Draper Richards Foundation as one of the country's most socially innovative non-profit organizations.

The Opportunity

The Mission Continues has launched a 3-year strategic plan to select, develop and train 1,000 veteran leaders.  This plan will require a deep commitment to developing our talent and preparing them to meet the challenges of our evolving organization.  We have plans to grow our current staff of 73 by 15 – 20% over the next year and we are looking for a Director, Talent & Culture to lead, manage and scale our talent systems and manage cross-functional projects. You will engage closely with team members and managers to seek feedback and insight to develop systems that are inclusive, equitable and responsive to team needs.

This role will collaborate closely with the Manger, Talent Operations and the Manager, Talent Recruitment and Director, Staff Experience to build and manage the annual cycle of talent initiatives and lead the execution of special projects.  This position will report to the Vice President, Talent & Culture.  

The ideal candidate for this position is someone who loves to build and scale systems, is an excellent collaborator and has demonstrated ability to lead with empathy.  The location for this position is flexible across our six core office locations—Los Angeles, CA; Washington, DC; Chicago, IL; New York, NY; St. Louis, MO and Houston, TX.

What You Will Do

    • Manager Support:  Develop a set of protocols, tools and resources to support managers in leading their teams; Counsel and coach managers to apply consistent management strategies across the organization.  Advise on employee relations interventions and staff grievances
    • Performance Management: Support all teams and people managers in the development of employees at all levels, as aligned with our talent philosophy. Develop and manage a robust performance management strategy and system tied to quantitative and qualitative organizational goals.
    • Annual HR Calendar: Work with staff and the management team to develop an annual calendar of talent initiatives.  Coordinate across multiple teams to execute and deliver on project goals.
    • Reporting and Data Management:  Oversee and manage all people data across multiple technology platforms (HRIS, Recruiting System).  Develop and manage robust reporting systems for all talent data, to include tracking metrics of recruitment, performance, retention and departure to inform strategies.
    • Steward our Culture: Establish and manage effective communications processes to share timely, targeted, and audience-appropriate communications to all levels of the organization.
    • Create, manage and execute internal staff communications to deliver critical information and engage staff members through various medium such as all-staff meetings, town halls, weekly newsletters.
    • Lead special projects as needed related to complying with federal or state regulations or internal talent initiatives (i.e. federal exemptions status, office building requirements).

Who We Are Looking For

    • A passion and commitment to serving this generation of veterans and building communities through service.
    • Systems Builder:  8 -10 years of progressive responsibility in human resources, including staff supervision and management of multiple functions in a nonprofit or social sector organization.
    • Project Management: Able to create and implement increasingly complex project plans, manage those plans and adjust course as needed. This includes managing at various levels of complexity and scale, as well as anticipating potential barriers and executing to achieve excellent results. 
    • Ability to lead and influence without authority and experience leading cross functional project teams.
    • Advanced interpersonal skills including collaborative problem-solving, conflict management, and negotiation skills.
    • Experience in developing and interpreting personnel policies and guidelines, assessing alignment with employment laws and regulations as well as compatibility with the organizational culture.
    • Knowledge of principle and practices of human resource administration in both the public and private sectors; current Federal, State and local employment law.
    • Motivates, inspires and supports teams through strong coaching and mentorship. Builds healthy and effective teams through regular feedback, collaboration, setting clear expectations and targeted development activities.
    • Cultural Competence: Values diverse identities within the organization and is self-aware of one’s own bias, power and privilege in different relationships and settings.
    • Emotional Intelligence: Demonstrates self-awareness and ability to manage one’s own emotions, as well as the ability to recognize the emotions of others and respond with empathy. 
If the above speaks to you, we’re excited to learn more about you!  Please APPLY by 2/27.

Compensation is competitive and is commensurate with experience. The Mission Continues offers exceptional medical, dental, vision, life and long term disability benefits for all full-time team members.  In addition to these benefits, full-time staff members will have the opportunity to work from home once a week and you are 100% vested after your first year. All successful candidates for this position will be required to submit to a criminal background check.