Benefits Specialist
Tempe, AZ
Mission Healthcare Services – Human Resources /
Full-Time /
Hybrid
Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!
The Benefits Specialist is responsible for managing the day-to-day administration of Mission Healthcare’s benefits offerings to include medical, dental, vision, life insurance, voluntary benefits, sick and vacation leave, Family Medical Leave Act (FMLA), and all other eligible leaves of absences. This role owns the leave of absence, worker’s compensation and Safety processes, alongside the Benefits Manager, and is our employees first point of contact for the Benefits/Safety/Wellness space.
Responsibilities
- Assists with all employee benefits programs and the relevant laws/regulations that govern them, including medical, dental, vision, life, short- and long-term disability, COBRA, ERISA, ACA, flexible spending accounts, in partnership with Benefits Manager.
- Manages all employee Leave of Absence programs and the relevant laws/regulations that govern them, including FMLA, LOA, ADA, and all other protected Leaves of Absences. Partners with Benefits Manager on any complex leaves.
- Partners with Benefits Manager for Safety initiatives and processes, including Disaster Recovery, Emergency Evacuations, etc. in partnership with Benefits Manager.
- Owns Wellness initiatives.
- Overall coordination and execution of benefit orientation and enrollment process with new employees.
- Coordinates with Payroll and/or Accounting for employee payment of benefit deductions premiums during LOA along with benefit arrear payments for life events.
- Creates periodic compliance and reconciliation reporting utilizing HRIS as needed
- Completes monthly and annual audits, ensuring compliance with ACA, notice distribution, non-discrimination testing, as well as any internal reviews of benefits plans & deductions.
- Responds to employee inquires and/or claims assistance, in a manner that remains compliant with local, state and federal laws, while providing excellent customer service at every interaction.
- Partners with Benefits Manager for coordination and facilitation of annual Open Enrollment process.
- Assists employees in the worker’s compensation process, maintains worker’s compensation reporting in HRIS
- Audit, reconcile and pay monthly insurance statements and premiums.
- Partner with consultants, vendors, brokers and carriers to optimize benefit plans and programs.
- Continuously research and communicate changes and updates to benefits and regulations.
- Collaborate with HR Leadership regarding specific initiatives, programs or company-wide issues affecting Mission Healthcare.
- Assist with human resources projects and serve as back-up to out-of-office colleagues.
- Conducts business in a manner that displays a high level of confidentiality, and integrity at all times.
- Additional responsibilities as assigned.
Company Standards
- Demonstrates company awareness and commitment of Understands and appropriately applies the chain of command in relation to job position and supervision.
- Knows and understands the company’s mission in relation to own job position.
- Always observes confidentiality policy
- Protects and honors customer and co-worker confidentiality.
- Respects customers’ and co-workers right to privacy.
- Observes attendance and attire policies
- Meets attendance and punctuality expectations.
- Demonstrates cooperation with scheduling requests to meet company needs.
- Consistently adheres to company dress code.
- Complies with all other related policies, procedures and requests
- Recommends and/or supports changes to policies and procedures.
- Demonstrates knowledge of policies and procedures applicable to own job position.
- Ensure adherence to all company policies, regulatory requirements, and the company code of conduct, including but not limited to data privacy, workplace safety, and anti-discrimination laws.
Knowledge & Skills
- Strong emotional intelligence, ability to deliver complicated subject matter in a manner that is easy to understand.
- Strong ability to relate to individuals at all organizational levels.
- Ability to present themselves professionally and ethically.
- Sensitive to corporate needs, internal customer needs, and Mission’s community presence.
Qualifications
- 2-3 years in Human Resources, focusing on employee benefits, leave of absence, etc.
- Bachelor’s Degree preferred
- Human Resources certification preferred.
- 1-2 years of Safety and Worker’s Compensation experience preferred.
- Knowledge of employee benefits programs and the relevant laws and regulations that govern them, including medical, dental, vision, life, short- and long-term disability, COBRA, ERISA, flexible spending accounts.
- Excellent written and verbal communication skills; ability to communicate complex benefit concepts in an understanding and empathetic manner.
- Ability to handle confidential matters and information with the highest level of discretion.
- Proficient in Microsoft Office with an emphasis in Excel and PowerPoint.
- Prioritize daily issues, tasks and projects in a fast-paced environment.
- Comfortable working independently; self-starter with a strong work ethic and sense of urgency.
Job Performance
- Commitment to Excellence - Identifies what needs to be accomplished and acts to achieve a standard of excellence beyond job expectations.
- Values - Understands, embraces, and integrates Mission’s corporate values into everyday duties and responsibilities
- Service Excellence - Identifies and responds to current and future needs by providing excellent service to internal and external customers.
- Safety & Security - Promotes a safe work environment for co-workers and customers.
- Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization.
- Attention to Detail - Ensures one's own and other's work and information are complete and accurate.
- Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
$29 - $36 an hour
See what Mission has to offer! Click Here!
At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.
Equal Opportunity:
We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.
Accessibility Commitment:
We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.
Inclusion Efforts:
We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.
Your Voice Matters:
Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.
