Intake Coordinator
San Diego, CA
Mission Healthcare Services – Intake & Admissions /
Full-Time /
On-site
Join us in Bringing Loving Care to Health Care.
Intake Coordinators are key players in patient care! Love to help people and thrive in a fast paced environment? Join us today!
As our newest Intake Specialist you will be responsible for providing the highest level of customer service to both internal and external customers in a fast-paced team-oriented environment. In this position you will manage the total referral process including the referral initiation, physician, patient, and insurance verification, assignment of referrals and record keeping,
Pay begins at $20/hour negotiable, DOE.
What you will do:
- Initiate referral by accepting information from referral sources (including the use of multiple electronic referral systems) and completing referral in Homecare Homebase (HCHB) from start to finish.
- Handle the coordination of complex Home Health cases including, but not limited to, IVs, TPNs, and Enteral Feedings.
- Triage and provide verbal and telephonic medical advice to current Home Health patients.
- Develop and maintain relationships with outside sources such as pharmacies. Call physician offices to thank them for patient referral, ensure that they are following and will sign orders and ask if there is anything else we can help with.
- Verify clients’ Medicare and/or Medi-Cal number for active status which includes the ability to navigate the MVP system and Medi-Cal database effectively.
What we are looking for:
- At least 2 years of healthcare experience preferred. Two years’ experience in home health or hospice experience preferred.
- Must have knowledge of the purpose and function of home care and hospice and diagnosis acceptable to those settings.
- Proficient in Microsoft products, especially Outlook and Word, Adobe, and spreadsheet software. Ability to copy, scan, and fax sensitive materials.
What we offer!
- Competitive wages
- Training and development
- Comprehensive insurance plans for medical, dental, and vision coverage (available the 1st day of month following date of hire)
- Referral incentive programs
- The opportunity to positively impact the lives of patients and their families
- Excellent team support and job satisfaction
Mission Healthcare Family of Companies includes Mission Home Health, Mission Hospice, Moniker Hospice, Healthy Living at Home, Tender Care, Sun Tree, Hands of Hope, Advanced Healthcare Services, One Care and Compass at Home.
EOE - M/F/Disabled/Veterans - Reasonable Accommodation
It is our business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
