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• Resume/CV ✱
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• Full name✱
• Pronouns
  He/him
  She/her
  They/them
  Xe/xem
  Ze/hir
  Ey/em
  Hir/hir
  Fae/faer
  Hu/hu

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  • Custom

  Let the employer know what pronouns you use so that they can address you correctly.

• Email✱
• Phone ✱
• Current location ✱
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• Current company

Links

• LinkedIn URL
• GitHub URL
• Portfolio URL
• Personal Website URL
• Other URL

Work Permit in the UK

• Are you currently authorised to work in the UK?✱

  • Yes, I’m a UK citizen or permanent resident.
  • Yes, I hold a graduate or student visa.
  • Yes, I hold current work authorisation that is transferable.
  • No, I will need sponsorship to obtain work authorisation.

[Sr TSE-UK] Technical Support Experience

• Do you have at least five years of experience in technical customer success or support?✱

  • Yes
  • No

[Sr TSE-UK] Degree

• Do you hold a bachelor’s degree in computer science or a related field?✱

  • Yes
  • No

Troubleshooting Web service technology

• What is your level of experience in Web Service Technologies such as (REST/JSON, XML/SOAP)?✱

  • I have full proficiency and comfortable completing Web Service troubleshooting.
  • I have some experience supporting troubleshooting in Web Service Technology
  • I have limited to no experience in supporting troubleshooting in Web Service Technology

[Sr TSE-UK] Networking TCP/IP and DNS

• Are you knowledgeable about networking, including TCP/IP and DNS?✱

  • Yes
  • No

[Sr TSE-UK] Windows, SQL, and IIS

• Are you familiar with Microsoft Windows, SQL, and IIS?✱

  • Yes
  • No

[Sr TSE-UK] Software distribution and the SDK business model

• Are you familiar with software distribution and the SDK business model?✱

  • Yes
  • No

[Sr TSE-UK] Tech Industry Experience

• Do you have previous experience in software, IT, fintech, or technology companies?✱

  • Yes
  • No

[Sr TSE-UK] SaaS operational models in customer support exp

• Do you have an understanding of SaaS operational models in customer support?✱

  • Yes
  • No

[Sr TSE-UK] Service desk and incident management systems

• Are you familiar with service desk and incident management systems, such as Zendesk?✱

  • Yes
  • No

Salary expectations (annual)

• What are your minimum yearly salary expectations for this role?✱

[Sr TSE-UK] B2B Experience

• Do you have a minimum of 4 years' experience working with B2B customers?✱

  • Yes
  • No

[Sr TSE-UK] On Call

• Are you able to work on call?✱

  • Yes
  • No

• • Yes, Mitek Systems can contact me about future job opportunities for up to 1 year
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