Associate Agent (Day shift)
Leeds
Global Depts – 40 - Agent Assist Operations /
Part Time /
On-site
Join Our Mission: Provide Trust and convenience to every digital interaction.
We are looking for professionals eager to contribute to an environment with growth and learning opportunities.
Your Impact:
Prevent and Protect: Your work directly counters major global threats like Fraud, Money Laundering, and Identity Theft by verifying client identities.
Grow and Excel: No prior experience in Fraud Detection? No problem! We provide comprehensive training to equip you with the necessary knowledge to be successful in this role.
Innovate and Lead: As part of our team, you will have the chance to enable our business to develop solutions that shape the future of security and identity verification.
If you, like us, really believe in the importance of preventing such crimes and want to be part of a diverse and dynamic team that is making a difference in the world, Mitek Systems is the place for you.
What You Will Do (Core Responsibilities):
- Review identity documents for administrative and legal accuracy.
- Assess whether the document is authentic/fraudulent.
- Create a Fraud Report when a fraudulent document is identified.
- Check the accuracy of information already in the system.
- Input additional information into the fraud detection system.
- Work onsite in our secure office in Leeds, with highly regulated information.
Who You Are (Soft Skills):
- Collaborative, detail-oriented individual who is eager to grow in a high-stakes environment.
- Continuous learner who values a new challenge.
- Good focus and attention to detail.
- Willingness to take decisive actions.
- Calm under pressure.
- Punctual and committed.
Preferred Knowledge Skills and Abilities:
- While a background in Criminology is a plus, we are focused on candidates from diverse backgrounds who are committed to our mission.
Office Location:
- Leeds City Centre, LS1, Legal Quarter
What We Provide (Training and Benefits):
- Development: For your first three weeks of employment, you will receive full-time training from Monday to Friday, 9:00 a.m. to 5:00 p.m. Once you have completed this, you will move to your allocated shift pattern.
- Health and Wellness: Full private medical coverage and life insurance.
- Investing in Your Future: Generous pension plans and learning allowances, including E-learning platforms.
- Employee Assistance Program: 24/7 Comprehensive and confidential assistance provided to employees and family members for a wide range of services, including financial planning, mental health consultations, and goal setting.
- Work-Life Balance: Competitive hourly annual leave allowance.
- Culture and Community: Enjoy our casual dress code and engaging social events.
£14,302 - £22,150 a year
Salary and Shift Details:
- Day shift: £14,302 (+16% hourly premium for hours between 10:00 pm – 6:00 am)
- It will be a part-time permanent contract for 24 hours per week.
- Availability will be required during evenings and weekends.
