Mitek Systems - Sr. Customer Success Manager

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Salary expectations (annual)

What are your yearly salary expectations for this role?✱

US Work Authorization

Do you currently, or will you in the future, require work authorization to work for Mitek Systems in the United States?✱
- Yes, I will require a work visa.
- No, I am a US Citizen or EAD holder.

Customer Success Experience

Do you have at least five years of experience in Customer Success, with a focus on enterprise accounts?✱
- Yes
- No

IDV Platforms Experience

Do you have experience with Mitek technology or with similar fraud detection and identity verification (IDV) analytics platforms?✱
- Yes
- No

[CSM] Saas / Tech Industry Experience

Do you have at least three years of experience working in a SaaS or technology company?✱
- Yes
- No

[CSM] Travel Availability

Are you willing to travel domestically up to 25% of the time for customer and team collaboration?✱
- Yes
- No

US Location

Are you currently based on the West Coast?✱
- Yes
- No

BI Tools Experience

Do you have a working knowledge of Tableau or other business intelligence (BI) tools for analyzing and presenting customer and operational data?✱
- Yes
- No

CS Platforms Experience

Do you have experience with Totango or similar Customer Success platforms (e.g., Gainsight, ChurnZero) for managing accounts and driving engagement?✱
- Yes
- No

Additional information

U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

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