Integration & Support Engineer

San Francisco, CA /
Engineering /
Full-time
We are a Y-Combinator ‘16 startup based in San Francisco, and we’re hiring several Integration & Support engineers for our SaaS platform.
Our business has raised $19+ million, 60+ employees, strong cash-flow, TechCrunch / Hackernews coverage, and growing rapidly.
Long-term/ongoing @ 40hrs/week as a contractor.
Competitive pay & remote for anyone located in United States.

Responsibilities

    • Integrate Modal's SaaS products with customer websites and assist in onboarding new customers.
    • Troubleshoot integration and configuration issues with Modal products and partner services.
    • Provide phone, chat and email assistance to customers, consultants and partners on Modal products.
    • Develop and maintain effective relationships with internal and external customers.

Qualifications

    • 2 yr+ working Javascript, HTML, CSS, SQL required.
    • Experience using Chrome Developer Tools required.
    • Excellent problem solving, listening, oral & written communication skills.
    • Highly motivated, self-starter, ability to multitask.
Full-time, contract-to-hire, and contract options available.