IT Systems Administrator
New York, New York
Administrative /
Full-Time (W2) /
Hybrid
Overview
We’re looking for a full-time IT Systems Administrator to be the cornerstone of our employee technology experience for our creative agency. This role has oversight of the full spectrum of IT services through management of external support providers and administration of internal systems. It is an ideal blend of technical systems support and strategic operational development, collaborating with functional leads to support and enhance our technical environment and reporting directly to the President.
You will be the main point of contact for our team’s technology needs (excluding Tier 1 user tech support, which is provided by partners you manage). Asset management, software budget and license management, security, compliance, integrations, and infrastructure are all part of the technology ecosystem you help shape. You’re a great candidate for this role if you’re friendly, approachable, a natural problem-solver, and a tinkerer who is tenacious about tackling a to-do list.
A little bit about Modicum
Modicum is a proudly independent digital creative agency delivering design, animation, and content solutions across our clients’ branding, events, and marketing needs. For over two decades, we’ve immersed ourselves in the challenges of our clients and nurtured tight-knit creative partnerships that put mission, process, and performance over egos and politics. Our creative, first and client-centric approach has earned us the trust to build multi-year partnerships with industry-leading global brands.
As an independent agency, we have the freedom to shed bureaucracy and dive headfirst into the work. At Modicum, we’ve built a diverse, selfless roster, and we believe in letting our team work how they work best—flexible, hybrid scheduling, direct access to clients, and a focus on nurturing rather than pigeonholing talent. We build genuine relationships with each other, give everyone a voice, and embrace work-life balance with predictable hours and PTO that’s actually O.
Modicum celebrates diversity and is committed to an inclusive employee experience for all. We are an Equal Opportunity Employer and strongly encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We firmly believe the more inclusive we are, the better our team and work will be. To learn more, visit modicum.agency or check us out on Behance at behance.net/modicum
Duties + Responsibilities
- Actively manage vendors that provide Tier 1 Support for our Network, MDM/User Support, and Cybersecurity services through weekly meetings, SLA reviews, and action item lists
- Maintain SOC2 Type 2 compliance with Drata and our vCISO partner
- Provide comprehensive administration of our Google Workspace environment, including IAM (Identity & Access Management), Security and Threat Management, and Application and Service Configuration.
- Equipment lifecycle management from procurement, provisioning, deployment, tracking, upgrades/replacement, and final disposition
- Software License management for all users, including budget, access, and utilization
- Domain and website platform support, excluding content management
- Coordinate with executive and agency leadership supporting tech ops development (software/hardware evaluation, infrastructure improvements, integrations/automation, process/workflow support, etc)
- Support office infrastructure, including Network/WiFi, A/V conferencing, and printing
- Advise on cybersecurity training curriculum and platform for our users
- This role does not directly manage people, provide Tier 1 help desk support, or require travel.
What it Takes
- 5+ years of experience working full-time in a professional office, providing IT support for a team of 20+
- Hands-on knowledge of MacOS, Windows, and Network equipment (primarily Mac)
- Prior experience attaining or maintaining SOC2 or similar compliance certifications
- Experience managing six-figure budgets and outside vendors
- Experience with workflow automation and software integration
- Minimum of 2 days in the office per week
Nice if you also have
- Certifications for Network, Cybersecurity, or Google Professional Workspace Admin
- Coding/Dev skills with Python, JavaScript, APIs
- Deep expertise in configuring and managing Google Workspace
- Strong communication skills to speak clearly, simply, and with empathy
Pay and Perks
Pay: $90,000 to $120,000 per year
You’ll get the things you need, plus the balance you want:
*Hybrid office and flexible schedules
*Health, Dental, Vision, and FSA
*401K and pre-tax commuter benefits
*Unlimited PTO
*Summer Fridays
*Long-term disability and life insurance
*Home office setup stipend
*Free Calm membership
*Computer buyback program
*Perks at Work discount program
Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other underrepresented groups tend to only apply when they check every box. So, if you think you have what it takes but don't necessarily meet every single point listed, please apply - you could be exactly who we are looking for!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law.
Pursuant to the New York City Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.
We here at Modicum will always respect pronouns and identities when addressing candidates who feel comfortable sharing theirs.
Modicum celebrates diversity and is committed to an inclusive employee experience for all. We strongly encourage women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We firmly believe the more inclusive we are, the better our team and work will be.
