Remote Technical Customer Support - T2 - Phones (4519)

Remote - USA
Join the Mods – New Mods /
Contractor /
Remote

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1. Location and Language Questions

  • What other languages do you speak fluently?
  • City of legal residence?
  • Are you 18 years of age or older?
  • Are you legally authorized to work in your country of residence?
  • Will you now or in the future require sponsorship for employment visa (e.g., H-1B visa status)?
  • In order to work on ModSquad projects, you must possess a current Operating System that is receiving security updates from this list. Which do you have?

ISP Tech Support

  • What is your process for helping a customer troubleshoot an issue they're having?
  • Weekends and Holidays are required for this opportunity. Is this something you're willing to commit to?
  • Are you willing to self-schedule 15 hours per week?
  • Are you willing to commit to this project for 90 days?
  • We need to confirm your RAM. Please upload a screenshot of your system summary. (If using Windows OS, go to 'Settings', then 'About'. If using macOS, click the Apple icon in the top-left hand corner of your screen, and select 'About This Mac'.)
  • We need to confirm your internet speed. Please go to this website: https://www.speedtest.net/ and upload a screenshot of your internet speed.

Hourly Pay Rate

  • Provide an hourly pay rate range expectation (in USD) for this particular assignment.

_Source

  • Where did you see this opportunity posted?

U.S. Equal Employment Opportunity information   (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.


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