Remote Customer Support Representative - Authors/Publishing

Austin, TX /
Join the Mods – New Mods /
Are you an author or interested in publishing? Are you looking for a remote opportunity? Join our Network!

ModSquad is seeking remote Customer Support Reps for one of our elite clients. As a member of this team, you'll respond to customer inquiries via chats, phones and emails.

The Ideal Candidate:

    • Excels in a high traffic environment
    • Has previous customer service experience
    • Has experience with Zendesk or similar systems
    • Has basic troubleshooting skills
    • Has a working computer & headset
    • Is available to work a minimum of 20 hours per week and can commit to a minimum of 60 days on the project.
Available hours: 5 AM - 5 PM PT. 7 days a week.

Project Commitment: 60 days

To Apply: Click the "Apply For This Job" link on this page.

Requirement: Remote patch management and endpoint security software installed by ModSquad