General Customer Support, Nighttime

Remote /
Join the Mods – New Mods /
Contractor
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

Individuals seeking employment at ModSquad are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Visit us at modsquad.com.

Work From Home! Flexible Nighttime Schedule!

ModSquad is seeking experienced customer support reps to join our network!

If you want the chance to work gigs on the coolest of client projects, then ModSquad is the place for you!! Our clients are strictly Top Tier, whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and you very likely use them yourselves. Their customers expect the best service and support and that's where we come in.

Our customer support reps bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon. Time commitments vary so you have the flexibility to manage your schedule.

Apply below! Join our ModSquad team from around the world today!!!

Required Skills and Experience

    • STRONG Customer Support skills/experience (phone/chat/email/tickets)
    • Must have a quiet work space to provide phone support from home
    • Strong typing skills (40+ words per minute)
    • Tech savvy
    • You are a night owl
    • Gaming experience, streaming experience, e-commerce experience -- all are bonus points!
Hours:
6 pm to 6 am PST

Pay Rate:
Dependent on specific project

To Apply: 
Click the "Apply For This Job" link on this page.

Requirement: 
Remote patch management and endpoint security software installed by ModSquad