People Success Manager
Los Angeles, CA
People – People /
Full-time /
Hybrid
Our Mission:
The technology in the $130-billion pet industry is antiquated, and it has caused significant friction for the pet economy to progress. This must be fixed. We aim to contribute to the pet industry by empowering everyone in the pet community. We strive to build the most trustful, impactful, yet simple-to-use solutions for everyone in the space, so that they can focus on doing what they love and thrive.
Our Team:
Only the best can serve the best. To build the best product and service, we want the best talent. We are committed to seeking out and bringing together the most passionate, talented, and customer-focused individuals to form a team that sets the bar for excellence.
Our Culture:
Every day, we ask ourselves: what if MoeGo disappears tomorrow? Would that be a big difference to our users? We’re not here to be just another option in the market. What motivates us is the pursuit of discovering and solving a series of real, impactful problems. By doing so, we aim to redefine the standard of technology and elevate the pet industry to an entirely new level.
We strive to drive changes for the better.
The Job:
We are seeking our first People Success Manager, a role that will be instrumental in nurturing our company culture, developing our team, and ensuring a high performance team as we scale. Reporting directly to the Founder, this position will be the cornerstone of our people strategy, responsible for all aspects of Human Resources, from recruitment and onboarding to professional development and team collaborations.
What you will do:
- Culture Champion: Actively foster a company culture that aligns with our core values, mission, and vision, ensuring it permeates all aspects of the team experience.
- Talent Acquisition & Onboarding: Oversee the recruitment process to attract top talent, and design an onboarding experience that ensures new hires are successfully integrated into our team.
- Team Development: Develop and implement strategies for professional development, including training programs, performance management systems, and career pathing, to support our team's growth and satisfaction.
- Benefits & Compensation: Manage compensation and benefits programs, ensuring they are competitive, equitable, and aligned with our company's goals.
- HR Policies & Compliance: Develop and maintain HR policies that comply with legal standards and best practices, ensuring our workplace remains safe, respectful, and inclusive.
- Strategic HR Planning: Work closely with the leadership team to align the HR strategy with business objectives, providing insights on people-related matters that affect the company's strategic decisions.
Who you are:
- Empathetic Leader: You have a natural ability to connect with others, understand their needs, and foster a positive, inclusive work environment.
- Strategic Thinker: With a strategic approach to HR, you're able to align people strategies with business goals and drive meaningful outcomes.
- Effective Communicator: You possess excellent communication skills, capable of conveying complex ideas clearly and engaging with people at all levels within the organization.
- Problem Solver: You're adept at navigating challenges, resolving conflicts, and making decisions that are in the best interest of both the employees and the company.
- Adaptable & Resilient: In a fast-paced and changing environment, you remain flexible, proactive, and resilient, always ready to tackle new challenges.
Qualifications:
- 3+ years of HR experience, with at least 1 year in a management or leadership role, preferably in a startup or high-growth environment.
- Proven track record of developing and implementing HR strategies that have positively impacted company culture and employee engagement.
- Strong knowledge of employment laws, regulations, and best practices.
- Experience in talent acquisition, employee development, performance management, and employee relations.
- Bachelor's degree
