Payment Operations Specialist

Moka Pay – Payment Operations-Moka Pay
We are the fastest-growing technology startup in Indonesia. We want to bring business ecosystem to everyone, and empower businesses to sell and grow. 

At Moka, we believe in values, not rules. We believe that it's not about the suits or the time check-ins, but it's about delivering on our promises. We believe in taking ownership and challenging ideas. We believe in being part of the solutions, not the problem. 

If you want to be part of a world-class team with a mission to empower businesses sell and grow, come join us.

Job Description

    • Support payment operations which consists of merchant registration, settlement and operational execution on daily basis
    • Conduct merchant calls, email, and other communication method to ensure that all payment operational initiatives are carried out effectively and seamlessly.
    • Special projects assigned by Head of Payment, in relation to Payment and E-Wallet


    • Fresh graduates are welcome to apply.
    • Min. Bachelor Degree in Business studies/Administration/Management, or any related field.
    • Result and detail-oriented with strong intuitions to problem-solve.
    • Proficient with Ms. Office especially Ms. Excel.
    • Work experience in operations functions.
    • Attention to detail and analytical skills
Moka is a technology company based in Jakarta (Indonesia) providing cloud-based Point-of-Sale and payment solutions that empowers small and medium-sized businesses to better sell and grow. 

We are a one-stop solution for businesses. From Point-of-Sale, inventory system, and customer relationship management, to payment acceptance, business capital, and fresh ingredient management.

We are trusted by more than 20,000 merchants, and have presence in more than 200 cities across Indonesia.