Area Account Manager

Jakarta
Operations – Account Manager
Full-time
We are the fastest-growing technology startup in Indonesia. We want to bring business ecosystem to everyone, and empower businesses to sell and grow. 

At Moka, we believe in values, not rules. We believe that it's not about the suits or the time check-ins, but it's about delivering on our promises. We believe in taking ownership and challenging ideas. We believe in being part of the solutions, not the problem. 

If you want to be part of a world-class team with a mission to empower businesses sell and grow, come join us.

Job Description

    • Manage and lead our Account Managers and Account Executives to achieve our targets
    • Take ownership of your area (account management, support coordination, onboarding, engagement)
    • Follow up with internal stakeholders on your merchants feedback to improve customer experience
    • Create and implement strategies to engage, retain and help our key merchants to succeed with Moka

Minimum Qualifications

    • Minimal 4 years experience in Sales (B2B)
    • Excellent communication and presentation skill
    • Strong presentation and negotiation kill
    • Fast learner and independent
    • Highly motivated and target oriented
    • Strong analytical and planning skills;
    • Good communication and presentation skills;
    • Excellent problem-solving skills;
    • Fluent English is a must
Moka is a technology company based in Jakarta (Indonesia) providing cloud-based Point-of-Sale and payment solutions that empowers small and medium-sized businesses to better sell and grow. 

We are a one-stop solution for businesses. From Point-of-Sale, inventory system, and customer relationship management, to payment acceptance, business capital, and fresh ingredient management.

We are trusted by more than 20,000 merchants, and have presence in more than 200 cities across Indonesia.