Strategy & Growth Associate

Jakarta /
Operations – Business Operations & Strategy /
We are one of the fastest-growing technology startups in Indonesia. We want to bring business ecosystem to everyone, and empower businesses to sell and grow. 

At Moka, we believe in values, not rules. We believe that it's not about the suits or the time check-ins, but it's about delivering on our promises. We believe in taking ownership and challenging ideas. We believe in being part of the solutions, not the problem. 

If you want to be part of a world-class team with a mission to empower businesses sell and grow, come join us.

Job Descriptions

    • Work on projects across all teams internally (marketing, product, sales and data team) and externally (throughout Gojek ecosystem)
    • Drive projects from conducting root cause analysis of high-priority issues to implementing proposed solutions
    • Constantly experiment to unlock growth opportunities, such as cross-functional Go-To-Market (GTM) strategy that rally the organization around the highest leverage growth priorities across the merchant lifecycle, from acquisition to retention, for different merchant segments
    • Investigate and resolve complex issues related to internal operations, including conducting root cause analysis of high-priority issues and propose and implement solutions to improve the process
    • Use a qualitative and quantitative data-driven model to measure, analyze, and synthesize actionable insights across the merchant lifecycle, and disseminate knowledge broadly across cross-functional partners

Job Requirements

    • Bachelor's degree from a top university
    • At least 2 years of relevant work experience in a fast paced environment (tech companies, consulting, banking)
    • Strong analytical skills
    • Strong communication and presentation skills (Fluency in English is a must)
    • High energy level and proactive attitude
    • Ability to thrive and adapt in a fast changing environment
    • Strong attention to detail and ability to make concise and well structured reports & presentations
Moka is a technology company based in Jakarta (Indonesia) providing cloud-based Point-of-Sale and payment solutions that empowers small and medium-sized businesses to better sell and grow. 

We are a one-stop solution for businesses. From Point-of-Sale, inventory system, and customer relationship management, to payment acceptance, business capital, and fresh ingredient management.

We are trusted by more than 40,000 merchants, and have presence in more than 200 cities across Indonesia.