Technical Support - Mokapay

Jakarta
Moka Pay – Technical Support-Moka Pay
Full-time
We are the fastest-growing technology startup in Indonesia. We want to bring business ecosystem to everyone, and empower businesses to sell and grow. 

At Moka, we believe in values, not rules. We believe that it's not about the suits or the time check-ins, but it's about delivering on our promises. We believe in taking ownership and challenging ideas. We believe in being part of the solutions, not the problem. 

If you want to be part of a world-class team with a mission to empower businesses sell and grow, come join us.

Jobs Descriptions

    • Travel to client sites to configure, maintain, and troubleshoot hardware and software systems
    • Represent Moka’s brand by appearing professional in front of clients and providing top quality customer service
    • Understand product flow and features
    • Conduct product and features training to customers
    • Communicate customer experience and feedback

Requirements

    • Minimum graduate from Senior High School
    • Ready to work under pressure;
    • Experienced in the field operation at least 1 year;
    • Able to operate computer applications (MS Office Power Point, Word, Excel)
    • Good Communication both in bahasa and english
Moka is a technology company based in Jakarta (Indonesia) providing cloud-based Point-of-Sale and payment solutions that empowers small and medium-sized businesses to better sell and grow. 

We are a one-stop solution for businesses. From Point-of-Sale, inventory system, and customer relationship management, to payment acceptance, business capital, and fresh ingredient management.

We are trusted by more than 20,000 merchants, and have presence in more than 200 cities across Indonesia.