Billing Specialist - Payment Poster
Ankeny, IA
Corporate – Billing /
Full-Time, Hybrid /
Hybrid
The Payment Poster is responsible for performing specified financial tasks in support of the day-to-day operations of the Billing/Revenue Cycle Department. We’re looking for someone with a strong internal drive to solve problems, drive collections, is a team player, and ensure every claim is handled with care and urgency.
PTO and benefits available after 30 days of employment. Following training, this will be a hybrid position offering the opportunity to work 3 days in the office and 2 days remotely each week.
Position Responsibilities may include, but not limited to
- Post accounts receivable payments per agency remittance advices
- Resolve valid or authorized adjustments with balancing entries in order to reconcile A/R payments
- Validate accuracy of system posted A/R payments
- Backup claims denial team as needed
- Prepare and submit electronic claims, paper claims, and invoices (CMS-1500, UBs, invoices, and payer portals, etc.)
- Resolve claim rejections timely and resolve claim denials through research, appeals, claim corrections/resubmission, and follow-up with health plans
- Ensure accurate and compliant billing, following specific regulations of multi-state Medicaid and MCO’s, Medicare Advantage, and Older Americans Act programs
- Responsible for ensuring aged outstanding balances of assigned payers is kept within department standards
- Participate in process improvement initiatives. Collaborate across teams to resolve issues, claims denials, and aging
- Other tasks as assigned, including but not limited to, assisting with projects that impact collections or write offs
Required Skills and Experience
- High School Diploma or GED
- Previous accounts receivable experience
- Strong math skills
- Basic to intermediate computer skills, including Microsoft Outlook, Excel, Word and other Microsoft Office software
- Strong oral and written communication skills
- Excellent customer service skills
- Ability to multi-task, set priorities, and pays close attention to detail
- Strong ability to work with team members across multiple departments
- Follow routine procedures and processes
- Resolve entry-level issues and pass complex issues on to supervisor
- Execute write-offs and ensure proper documentation and compliance
- Participate in special projects related to system enhancements or process improvements
- Collaborate with billing and A/R teams to resolve discrepancies and support month-end close
- Strong attention to detail and organizational skills
- Strong communication and problem-solving skills
- Self-motivated with a strong internal drive to meet deadlines and exceed performance goals
- Demonstrated ability to work independently and take initiative in a fast-paced environment.
- Ability to work independently, and as part of a collaborative team
- Experience with Waystar, CRM, D365, and/or electronic health record platforms a plus
- Utilize Excel (including VLOOKUP) for reporting and data validation
- Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required - Cable Modem/service or Fiber Optic. No Satellite, 4/5G, or DSL circuits
- Must have a quiet workspace that is free from distraction
Preferred Skills and Experience
- Associates Degree
- 2+ years' experience in accounts receivable role
- AAHAM and/or HFMA Certifications
- Knowledge of CMS regulations and strong familiarity with healthcare billing standards and compliance
Physical Requirements
- Repetitive motions that include the wrists, hands and/or fingers
- Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
- Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Company Overview
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
EEO
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
