Systems Engineer

London
Cloud Apps – Cloud Apps /
Full Time /
Hybrid
Moneybox is growing rapidly, and our technical teams are no exception. We have more users, more accounts, more money invested, more features, more code, more data, and more team-members than ever before. We’re looking for a Systems Engineer to help us handle all that growth without compromising on our service or product quality.

This role is in our back end engineering team that builds and operates our cloud hosted services. You will be working with people throughout Moneybox to develop new systems, provide technical solutions, support the live service and improve the way we do things. We’re looking for someone who enjoys a mix of solution architecture, hands-on coding, and owning their solutions from concept to delivery. You will also be part of a multi-functional team, all working together to complete the team’s objectives. 

This team offers and runs the following services;
- Advanced Technical Support: Handle complex technical inquiries related to our live services, ensuring service issues are resolved swiftly, with minimal impact.
- System Reliability: Maintain and enhance the availability, security and resilience of Development and Live environments hosted in the cloud, particularly within the Microsoft Azure ecosystem.
- Collaborative Investigations: Work alongside and with our engineering and operations teams to support internal investigations, requiring a deep understanding of our technical infrastructure.

To do this, we focus on 
- In-depth Investigation: Utilize a strong grasp of our service, infrastructure, and code to tackle issues methodically and effectively.
- Process Ownership: Develop, refine, and oversee processes for the efficient identification and resolution of issues.
- Enhanced Tooling: Improve existing tools or implement new solutions to empower all team members.
- Continuous Improvement: Regularly update and upgrade our practices to accommodate ongoing growth.

Our Tech Stack
Cloud and Infrastructure
Azure: App Services, Functions, Service Bus, Event Hub, CosmosDB, Redis, SQL Server, Databricks, keyvault
Infrastructure-as-code (Terraform)
CloudFlare 

Developer Services
GitHub, Azure DevOps Pipelines

Ops Services
Datadog 
Rollbar
Incident.IO

Software Stack
C#, .NET Core / .NET Framework (being phased out)
REST APIs, Hangfire, React, MediatR, Entity Framework, Mass Transit, xUnit/NUnit

What you’ll do

    • Design, build and implement cloud systems, developer and ops services to empower our engineering teams and deliver live service.
    • Advanced Technical Support, Handle complex technical inquiries related to our live services, ensuring service issues are resolved swiftly, with minimal impact.
    • Help set and meet service level objectives with a focus on a high quality live service and empowering our development teams to deliver continuous change.
    • Foster a knowledge-sharing environment with thorough documentation and a teamwork-oriented culture.
    • Setting high standards, and continually improving how we do things.
    • Maintain, manage and continuously improve our live service, systems and tooling.
    • Proactively monitor and maintain system health and security. Reacting to monitoring alerts, telemetry, and service insights.
    • Supporting the wider business to meet their goals where major service change is required
    • Contributing to regular planning sessions such as refinement and task prioritisation
    • Supporting, coaching, and mentoring junior team members.
    • Staying abreast of and (where necessary) applying the latest emerging technologies.

Who You Are

    • Passionate about increasing software delivery velocity, improving service reliability, and building shared ownership among the wider engineering team
    • Excited about being part of a fast-growing company that’s trying to make a positive mark on the world
    • A driven, ambitious self-starter
    • Embrace a learning mindset and you are motivated to develop skills further
    • Collaborative attitude – you enjoy working individually as well as within a team
    • Can embrace our ALOT values
    • Knows how to have fun whilst maintaining a professional outlook

Essential Skills

    • A degree in Computer Science or relevant experience
    • Proven track record in a similar role
    • Cloud Infrastructure (even better if it’s Microsoft Azure)
    • Infrastructure as Code (Terraform)
    • Web Application Security (E.g. CloudFlare)
    • Web and API scalability and performance
    • Build and Release Pipelines (E.g. Azure Devops, Github Actions)
    • Strong analytical and problem solving skills
    • Able to work both individually and as part of an agile team
    • Able to actively participate in technical and wider team discussions
    • Comfortable working within a live Cloud environment

Desirable Skills

    • Proven track record in designing, developing, releasing, and maintaining scalable and fault-tolerant systems.
    • .NET (Core/framework), REST APIs
    • OO programming languages (we use C#)
    • Relational databases
    • Microsoft Azure Cloud Infrastructure
    • App Services
    • Azure SQL
    • Networking
    • Functions
    • Service Bus
    • Cosmos DB
    • Experience with the following
    • CloudFlare 
    • HTTP, TLS, and Networking
    • Datadog
    • SEIM
    • Azure DevOps Pipelines
    • Data driven and scientific approach

What’s In It For You?

    • Opportunity to join a fast-growing, award-winning and super ambitious business.
    • Work with a friendly team of highly motivated individuals.
    • Be in an environment where you are listened to and can actually have an impact.
    • Thriving collaborative and inclusive company culture.
    • Competitive remuneration package.
    • Company share options.
    • A benefits package that includes Gympass, a personal learning budget, subsidised private medical insurance, matched pension contributions up to an additional 2% and more!
    • 25 days holiday + bank holidays.
#LI-NZ1

Please read before you apply!
By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.
We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.
We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.
If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would rather we did not keep your details on file, you can contact us at email: DPO@moneyboxapp.com

Your application will be subject to criminal record and adverse credit history checks (such as CCJs, IVAs and bankruptcy). As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know.