Account Executive
East Providence, RI
Commercial – Growth /
Perm - Full-time /
Hybrid
Welcome to MOO - Our purpose is simple, great design for everyone. Want to join us? We're award-winning, design-led, technology driven and powered by some pretty awesome people. You might be one of them.
MOO's Business Services offering provides an online platform for businesses to create and scale their beautiful print products with the click of a few buttons (just like magic). Business Service clientss range from robust corporations looking for consistency and brand control, to creative resellers who partner with MOO to bring their designs to life and delight their clients.
To continue the success that MOO Business Services is today, we are looking for an exemplary B2B Account Executive in our East Providence location who will onboard and inspire new business clients, further helping us grow our business services base in North America.
Your sales team of between 6-7 sales reps will be made up of Account Executives, Account Managers and a Sales Manager. Together you are responsible for onboarding and growing existing business services accounts at MOO, and working collaboratively to ensure that each client has a seamless experience working with us.
MOO is seeking a motivated and ambitious Account Executive that can adapt well to change and work in a fast paced environment. As an Account Executive at MOO you will be the initial point of contact for prospective new business clients looking to MOO's Business Services team for support and guidance with starting or scaling their branded print and custom merchandise needs.
This is an exciting opportunity in our East Providence office for a salesperson that can build rapport quickly, perform in-depth discovery, and make recommendations to MOO’s prospective business clients on how they can best use our products and services.
The successful candidate will report to one of our US based Sales Managers and work closely with the Design Services and Customer Success teams to provide a smooth on-boarding experience. .
Responsibilities
- -Serve as the first human contact with business customers and introduce them to our service, design, and product offerings
- Leverage excellent interpersonal skills to learn about prospective business client needs and help find the right products and services
- Onboard new client accounts for first order(s) and subscription and facilitate a seamless introduction to an Account Manager or Customer Success team
- Provide live demonstrations of our business platform, help prospective clients product product samples, and educate on our product and service offerings
- Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to prospective clients in order to win their business
- Work with our team of designers to ensure client designs will shine on paper and branded merchandise products
- Keep clear records of your work in our CRM so that internally we can work as a team to ensure the best client experience
- Manage a pipeline of both prospect and recently onboarded client accounts, actively contacting leads and opportunities from multiple channels
- Achieve monthly new account and revenue targets -Meet and exceed daily outbound activity requirements
- Accurately forecast your anticipated monthly achievement upward to your manager and at times other leaders in the business
- Engage in weekly coaching sessions and 1:1s with your manager
- Be an active member of your sales team and department by being an engaged participant in team meetings and strategy sessions
About You
- You’re not afraid of picking up the phone and making 35+ calls a day, or digging deeper in your funnel to make creative sales
- You have 2-3 years of experience in a customer-facing role, preferably in sales
- You are goal-oriented, and like to chase an ambitious target
- You learn new tech platforms quickly, and thrive in a hybrid work environment
- You prefer busy days with lots of action
- You are coachable and enjoy learning new skills and strategies
- You’re professional, friendly, and helpful on the phone and in writing
- You enjoy being in an advisory role, helping customers solve problems and coming up with creative solutions
- You are organized and disciplined in your day to day processes
- You’re OK with ambiguity and have a growth mindset
- You have an interest or background in design and print
- You enjoy a challenge and aren't afraid to try something new
- You thrive in a team setting and working closely with your peers towards personal and professional growth
Nice To Haves
- Previous phone or in person sales experience, specifically in prospecting and/or onboarding new business
- Basic knowledge of design/print
- Experience with Salesforce, Salesloft, and Adobe Workfront or other ticketing systems
- Bi-lingual capabilities
