Account Executive
East Providence, RI
Commercial – Growth /
Perm - Full-time /
Hybrid
MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI
We’re making new and exciting things – and we could really do with your help.
Welcome to MOO - Our purpose is simple, great design for everyone. Want to join us? We're award-winning, design-led, technology driven and powered by some pretty awesome people. You might be one of them.
MOO's Business Services offering provides an online platform for businesses to create and scale their beautiful print products with the click of a few buttons (just like magic). Business Service clientss range from robust corporations looking for consistency and brand control, to creative resellers who partner with MOO to bring their designs to life and delight their clients.
To continue the success that MOO Business Services is today, we are looking for an exemplary B2B Account Executive in our East Providence location who will onboard and inspire new business clients, further helping us grow our business services base in North America.
Your sales team of between 6-7 sales reps will be made up of Account Executives, Account Managers and a Sales Manager. Together you are responsible for onboarding and growing existing business services accounts at MOO, and working collaboratively to ensure that each client has a seamless experience working with us.
MOO is seeking a motivated and ambitious Account Executive that can adapt well to change and work in a fast paced environment. As an Account Executive at MOO you will be the initial point of contact for prospective new business clients looking to MOO's Business Services team for support and guidance with starting or scaling their branded print and custom merchandise needs.
This is an exciting opportunity in our East Providence office for a salesperson that can build rapport quickly, perform in-depth discovery, and make recommendations to MOO’s prospective business clients on how they can best use our products and services.
The successful candidate will report to one of our US based Sales Managers and work closely with the Design Services and Customer Success teams to provide a smooth on-boarding experience. .
Responsibilities
- -Serve as the first human contact with business customers and introduce them to our service, design, and product offerings
- Leverage excellent interpersonal skills to learn about prospective business client needs and help find the right products and services
- Onboard new client accounts for first order(s) and subscription and facilitate a seamless introduction to an Account Manager or Customer Success team
- Provide live demonstrations of our business platform, help prospective clients product product samples, and educate on our product and service offerings
- Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to prospective clients in order to win their business
- Work with our team of designers to ensure client designs will shine on paper and branded merchandise products
- Keep clear records of your work in our CRM so that internally we can work as a team to ensure the best client experience
- Manage a pipeline of both prospect and recently onboarded client accounts, actively contacting leads and opportunities from multiple channels
- Achieve monthly new account and revenue targets -Meet and exceed daily outbound activity requirements
- Accurately forecast your anticipated monthly achievement upward to your manager and at times other leaders in the business
- Engage in weekly coaching sessions and 1:1s with your manager
- Be an active member of your sales team and department by being an engaged participant in team meetings and strategy sessions
About You
- You’re not afraid of picking up the phone and making 35+ calls a day, or digging deeper in your funnel to make creative sales
- You have 2-3 years of experience in a customer-facing role, preferably in sales
- You are goal-oriented, and like to chase an ambitious target
- You learn new tech platforms quickly, and thrive in a hybrid work environment
- You prefer busy days with lots of action
- You are coachable and enjoy learning new skills and strategies
- You’re professional, friendly, and helpful on the phone and in writing
- You enjoy being in an advisory role, helping customers solve problems and coming up with creative solutions
- You are organized and disciplined in your day to day processes
- You’re OK with ambiguity and have a growth mindset
- You have an interest or background in design and print
- You enjoy a challenge and aren't afraid to try something new
- You thrive in a team setting and working closely with your peers towards personal and professional growth
Nice To Haves
- Previous phone or in person sales experience, specifically in prospecting and/or onboarding new business
- Basic knowledge of design/print
- Experience with Salesforce, Salesloft, and Adobe Workfront or other ticketing systems
- Bi-lingual capabilities
What’s it like to work at MOO?
MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognizing the importance of a healthy work/life balance.
That’s why we offer 23 days’ PTO plus Federal holidays, a 401(k) match, MOO stock option program, paid parental leave and we’ll cover 100% of your health, dental and vision care premiums. We’ll also cover you with life insurance and long-term disability insurance, and we offer a wellness program too. Finally, we’ll treat you to breakfast and fresh fruit every day, lunch on Fridays and all the ice cream you can eat (just watch for the brain freeze).
Diversity Statement
We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, color, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, veteran status or any other protected class
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.
