Head of Category Management
London
New Product – Category Management /
Perm - Full-time /
Hybrid
As our Head of Category Management, you’ll define and deliver the category strategy for MOO’s physical product portfolio. You’ll combine commercial insight, market intelligence, and customer focus to drive growth in both our core and emerging product categories.You’ll lead a team of Category Managers, work in close collaboration with Product Design, Marketing, Pricing, and Operations, and play a key role in shaping our roadmap, improving performance, and launching new, customer-loved products.This role is ideal for someone who loves rolling up their sleeves while also setting the direction for the long term.
In this role you will
- Own the category strategies for MOO’s physical products, including Business Cards, Stationery, Promotional Print, Drinkware, and future categories
- Lead and develop a team of Category Managers, ensuring clear goals, strong performance, and a collaborative, customer-first approach
- Maintain and evolve an 18–24 month product roadmap, working closely with Product Design, Marketing, and Operations
- Lead new product development (NPD) and introduction (NPI) efforts, from initial insight through to market launch
- Monitor product performance, identify growth opportunities, and recommend end-of-life plans for underperforming SKUs
- Track market, customer, and competitor trends to inform roadmap and prioritization
- Introduce and leverage best-in-class tools and AI technologies to enhance forecasting, category planning, and decision making
- Partner with cross-functional teams across MOO to ensure successful product launches and smooth handovers to Marketing, Operations, and Pricing
- Support revenue and margin forecasting, pricing strategies, and inventory planning
We’re looking for someone who:
- Has deep experience in category management, product strategy, or merchandising, ideally with physical products or in a consumer goods environment
- Thinks commercially and strategically, with a strong understanding of how to drive product and portfolio growth
- Has led teams and enjoys coaching and developing others
- Is data-driven and comfortable working with insights, forecasts, and performance metrics
- Has a strong track record of bringing new products to market, ideally in a structured NPD/NPI environment
- Communicates clearly, collaborates easily, and can align multiple stakeholders
- Thrives in a fast-paced, evolving environment
Nice to have:
- Experience with tools that support product planning, AI-assisted forecasting, or market analysis
- A global mindset with experience working across geographies or with international teams
