Operations Supervisor
East Providence, RI
Manufacturing – Manufacturing /
Perm - Full-time /
On-site
We’re a tight knit crew that is made up of about 80 manufacturing employees across two shifts. We love great design and embrace our mission to “Design Remarkable Products for our Customers, for our Planet, for Everyone.”
We are the internal manufacturing team for an amazing design and print company. We use teamwork to tackle it together and make it simple to create beautiful, expertly crafted business stationery and promotional materials that’ll help our customers start conversations, open doors and strengthen relationships. We have great equipment, high end materials, cutting edge technology and a clean and fresh work environment.
Responsible for ensuring alignment across all functional disciplines within Operations - Manufacturing, Supply Chain, Quality, and Maintenance/Engineering to support and drive cross-functional cohesion.
Works in conjunction with peers and management to provide leadership support in manufacturing production operations.
This is an exciting opportunity in our East Providence, R.I. facility. The successful candidate will report to the Sr. Manufacturing Manager and work closely with the Customer Service and Quality/Engineering teams as well supervise as our amazing MOO Manufacturing team.
The Person We Want
- Ability to work in a fast-paced, ever-changing environment
- Ability and willingness to adapt to change
- Ability to give and receive constructive feedback
- Self-motivated and a team player
- Passionate about people
Responsibilities
- Management of Process Standards and Continuous Improvements initiatives within manufacturing
- Manage labour resources to ensure optimal product flow and internal/external customer service level agreements (SLA) requirements are met.
- Support manufacturing to assure targeted productivity, quality and autonomous maintenance are met at SOP standards.
- Identifies and implements improvements as necessary to ensure optimum lane output is met across all Manufacturing lanes.
- Working with Quality to identify and analyze root causes of process deviations and determine corrective measures.
- Ensures efficient communication and alignment of resources across Manufacturing and Quality
- Responsible for management of manufacturing personnel including recognition, corrective action, mentoring, coaching, training, employee relations, and performance management.
- Evaluates employee performance and conducts performance reviews while supporting employee growth and career development.
- Participate in the design and development of training programs and ensure adoption by personnel.
- Works with Operations Manager, Quality and Engineering to develop a plan that adheres to key performance indicators (KPI’s) and communicates the plan and desired results to the team
- Champions a strong 5S, safety, and quality culture by promoting existing and creating new programs and processes
- Monitor Inventory utilization of consumable materials in conjunction with Waterspider.
- Works in conjunction with Planning to identify current and future (i.e 2-3 months out) capacity, availability, and utilization
- Supports testing of new equipment, processes, and materials by scheduling labor and machinery.
About You
- Industry experience in a role leading a manufacturing team.
- Knowledge and experience with print manufacturing preferred.
- Manufacturing production knowledge.
- Self-motivated and a team player.
- Passionate about people – internal and external customers as well as team members
- Familiar with Lean, SOP’s and best practices for manufacturing management.
- A keen eye for detail while consistently meeting strict turnaround deadline times.
- Enthusiastic, dependable and open to a fast-paced environment.
- Initiative and decisiveness - able to think outside the box to creatively solve problems.
- A go-getter attitude, someone who does not settle for “just OK.”
