Social Media Manager

New York - Hybrid / London
Marketing – Marketing /
Full Time /
Remote
About MoonPay 🌖💸

Hi, we’re MoonPay. We’re here to onboard the world to Web3.

Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.

What we do
We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products — just take a look on Trustpilot.

We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.

But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.

So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.

Locations Supported 🌍
New York, London, Madrid, Barcelona, Bucharest, Cape Town, Krakow, Lisbon

About the Opportunity ✍️
The Social Media Manager will be responsible for developing, implementing, and managing social media strategies to enhance brand presence, engage with audiences, and drive traffic across various platforms. This role requires strong content creation skills, an analytical mindset, and the ability to stay up-to-date with trends and best practices in social media marketing.

Key Responsibilities

    • Social Media Strategy: Develop and implement a comprehensive social media strategy to increase brand awareness, engagement, and website traffic.
    • Project Management: Work with MoonPay’s in-house creative agency on briefs and deliverables to support social campaigns and partner marketing initiatives.
    • Content Creation & Management: Create compelling, high-quality content (text, images, video) for social media platforms, including Instagram, Facebook, Twitter, LinkedIn, TikTok, and others.
    • Influencer Collaborations: Work with members of our community to bring MoonPay’s stories to life across social media, and internal teams to manage their relationships and contracts with MoonPa
    • Community Engagement: Monitor, respond to, and engage with followers and fans on social media channels, fostering a positive community.
    • Analytics & Reporting:Track, analyze, and report on key performance metrics (KPIs) for social media campaigns to assess performance and adjust strategies as needed.

    • Qualifications:
    • Passion for crypto and experience in crypto social environment 
    • Bachelor’s degree in Marketing, Communications, or related field (or equivalent work experience).
    • Proven experience as a Social Media Manager or similar role, with a portfolio of successful campaigns.
    • In-depth knowledge of social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) and social media management tools (Hootsuite, Buffer, Sprout Social, etc.).
    • Strong writing, editing, and communication skills.
    • Creative and detail-oriented, with the ability to produce visually appealing content.

    • Preferred Qualifications:
    • Experience with graphic design tools (Adobe Creative Suite, Canva, etc.).
    • Knowledge of influencer marketing or partnerships.
    • Familiarity with video editing or basic animation.
Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…

B - Be Hungry
L - Level Up
O - Own It
C - Crypto Curious
K - Kaizen

MoonPay Perks
Equity package 📈
Unlimited holidays 🏝
Paid parental leave 🍼
Annual training budget 💻
Home office setup allowance 🪑
Monthly budget to spend on our products 💰
Working in a disruptive and fast-growing industry where the possibilities are endless 🚀
Freedom, autonomy and responsibility 💪

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. 

Commitment To Diversity
At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.
MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.

Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.