Head of Supply Chain (Transformation) - 9 Month FTC
Remote - United Kingdom / Manchester / Tamworth
Operations – Operations (Moonpig) /
Maternity Cover /
Remote
Our Ways of Working Principles:
We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work.
As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward.
We have some core principles which support us in this:
Do what’s right
Trust & give permission
Delivery matters
We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process.
About the role
We’re looking for an Interim Head of Supply Chain (Transformation) to lead Moonpig’s supply chain strategy during a 9-month maternity cover. This role is pivotal in optimising stock management through Slim4 implementation, rationalising our SKU portfolio, and building robust processes to handle peak periods like Christmas and Valentine’s Day.
You’ll drive operational efficiency, reduce working capital from £8M to £5M, and directly impact business profitability and customer satisfaction – all while inspiring and managing a high-performing team of Supply Chain Assistants.
This role will require some travelling to Tamworth to visit our Fulfilment Center.
Key Responsibilities:
- Lead the implementation of Slim4 to improve inventory forecasting and optimisation.
- Reduce working capital investment from £8M to £5M via enhanced stock management and supplier coordination.
- Design and deliver a rationalised SKU framework aligned to commercial value and operational efficiency.
- Prepare and embed supply chain processes for peak trading periods.
- Maintain non-card product availability in line with KPIs.
- Develop replenishment strategies and own system configuration to deliver against stock targets.
- Produce regular stock reporting, risk analysis, and intake forecasting.
- Ensure supplier compliance with terms and delivery SLAs.
- Collaborate with Buying, Fulfilment, 3PL, and Range Planning teams to align supply and demand.
- Champion process simplicity and scalability.
- Manage and mentor a team of 4 Supply Chain Assistants.
About You:
- Proven experience leading supply chain transformation in e-commerce or FMCG.
- Track record of successfully implementing supply chain planning tools (preferably Slim4).
- Skilled in stakeholder engagement and team leadership.
- Demonstrated success in reducing working capital.
- Data-driven decision-making and forecasting expertise.
- (Bonus) Experience in interim or maternity cover roles.
- (Bonus) Knowledge of seasonal supply chain operations.
Want to hear more?
Moonpig’s Commitment to Equality, Diversity and Inclusivity
At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.
We’re proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees.
We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.
