QA Specialist - 9 Month FTC
London
Operations – Operations (Buyagift & Red Letter Days) /
Fixed Term Contract /
Hybrid
About us:
Buyagift and Red Letter Days are the UK’s leading gift experience provider. Our core focus is to deliver happiness to our customers, suppliers, team and retail partners, we aim to do this by providing industry leading products. The iconic Red Letter Days brand was added to our portfolio in November 2017, and we are extremely proud to be part of the Moonpig Group since July 2022.Our people are a fundamental driver of our success. We place great importance on nurturing exceptional people as we firmly believe that our competitive advantage stems from the capabilities and potential of our workforce. Our People team helps to drive those efforts across the business.
We are recruiting a meticulous and detail-oriented Content QA Specialist to join us on an initial 9 month FTC. You will be responsible for ensuring all content meets our quality, accuracy, and brand standards before publication. This role plays a critical part in maintaining the trust of our audience and the integrity of our brand.
Key Responsibilities:
- Review and proofread written content for grammar, punctuation, spelling, tone, formatting, and style consistency.
- Ensure content aligns with brand guidelines and editorial standards.
- Check for factual accuracy, broken links, formatting issues, and layout inconsistencies.
- Perform final QA checks across various content formats, including blog posts, landing pages, newsletters, videos, and social media.
- Collaborate with the Content Manager to address issues or suggest improvements.
- Use tools like Grammarly, Hemingway, or internal CMS QA tools to automate and streamline checks.
- Maintain QA checklists and documentation to support consistency across the team.
- Track recurring content issues and provide feedback for process improvements.
About you:
- Proven experience in content quality assurance, editorial, copyediting, or a similar role.
- Exceptional attention to detail and a strong command of English grammar and style.
- Basic HTML knowledge.
- Ability to work independently and manage multiple deadlines.
- Strong communication skills and a collaborative mindset.
- Experience with SEO, accessibility standards, or localization workflows is desirable
We live by our company core purpose of Delivering Happiness – Amazing People. We only hire amazing people like you, if this is you and if this sounds like the opportunity you have been looking for, we would love to hear from you.
Our mission
For everyone in the UK to create unique memories that last a lifetime
Our vision
To be the most trusted platform in the UK gift experience market
Our Commitment to Equality, Diversity and Inclusivity
We’re committed to creating an inclusive and caring culture with amazing people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds - from working parents who need flexibility with their hours, individuals who are neurodiverse and prefer to work a certain way to those from underrepresented communities. We’re proud to have an employee-led group pushing the agenda on all things inclusive. And we will continue to strive for diversity and that sense of belonging so that each and every one of our team have a safe and comfortable environment in which they can be themselves and thrive at work.
