Community Manager

San Francisco or Remote /
Marketing /
Full-time
Mos is on a mission to tear down financial barriers to opportunity. We built the first banking product designed not to manage student debt - but to eliminate it. And we’re just getting started. We’re shipping fast, growing rapidly, and backed on our quest by world-class investors like Sequoia, Lux Capital, Stephen Curry, and more. You can learn more about our culture and what it's like to work at Mos here.

As Mos’s first Community Manager, you will set and implement a strategy to drive awareness and affinity with Mos’s brand. You’ll travel to campuses near and far activating our student ambassdor program, hosting events, and building our community. You will amplify our voice and drive greater engagement across all of our social channels—crafting the way Mos connects with and engages our community of brilliant and amazing students. You’ll be responsible for engaging our student community both online and IRL.

We are remote friendly within the United States and have an office in San Francisco.

What you'll do

    • Help lead our "student council" who we will rely on for everything from spreading the word about Mos to product feedback and marketing insights.
    • Build the structure to help moderate our community so that it's a productive, safe, and fun space for all students.
    • Create and host live events for our students spanning everything from live webinars to on-campus events.
    • Build and moderate a safe and welcoming online community of students that empowers them to participate and lead the discussion.
    • Define and build a student ambassador program that empowers students to become Mos's biggest on and off-campus advocates.

Who we're looking for

    • Experience building and moderating communities, both online and off; proficiency with community engagement tools (Khoros, etc) a plus.
    • Empathy, understanding, and solutions for students today.
    • Connectedness—you’re that person who loves to connect and are comfortable being the main character.
    • Excellent communication skills. You’re comfortable taking on the voice of a brand—online, offline, live on air, and otherwise.