ERP & Data Systems Manager
Lahore
Data /
Full-time /
On-site
📱About Us
We are Mous. (Pronounced mouse, not moose.) Our vision is for everyone to live better with technology. With an in-house team of expert product engineers and designers, we’re constantly evolving in a rapidly changing market. We make high-performance tech accessories and innovative product ecosystems, crafted with purpose, and demonstrate their value through impactful content. We believe in show, not tell, so we produce extreme content to prove what our products can do, including throwing phones from helicopters, cranes and even the roof at Google HQ in California.
We started by designing a phone case that focused on high performance, optimal functionality and considered style. We have since expanded our product range to include ecosystems of MagSafe® compatible magnetic accessories, mechanical mounts for content creation and bikes, ultra-fast wireless chargers and backpacks that all adhere to these principles.
Our products are for risk-takers and thrill-seekers as well as tech-lovers and city dwellers. We create solutions to the problems that come from busy lives and outlandish adventures. No matter what your everyday life looks like you can trust our products to expand the experiences you have with the tech you use the most.
👨💻 About the Role
As a ERP & Data Systems Manager at Mous, you’ll play a crucial role as the backbone of our data management and systems operations. You’ll be a key member of the Data team, reporting directly to our Data Lead, and working alongside a Data Analyst. Your role will be pivotal in overseeing our Enterprise Resource Planning (ERP) system, Data Warehouse, and the accurate flow of data between platforms.
You’ll collaborate with the Customer Experience, Logistics and Finance teams to troubleshoot system issues and create informative documentation and tutorials. This role requires a blend of information system familiarity, process mapping, integration knowledge, and collaborative skills to ensure optimal performance and utilisation of our data systems.
👋 About You
We're on the lookout for an organised, detail-oriented individual who values structure and efficiency in their role. Your background is rooted in Information Systems Management, encompassing expertise in ERPs, OMSs, or Databases. You're not just knowledgeable; you're also a strategic thinker who can see the bigger picture and understands the importance of integrating various systems seamlessly. You find satisfaction in designing, integrating, and enhancing system processes. If you are someone who thrives in creating structure in a dynamic environment, can adapt to changing needs, and enjoys collaborative problem-solving, you’re the perfect fit for this role.
🔑 Key Responsibilities
ERP Management:
• Manage and optimise our ERP system (Acumatica) for everyday operational needs.
• Develop and update easy-to-follow tutorials for ERP processes and system documentation.
• Lead ERP enhancement & integration projects, focusing on practical improvements and efficiencies.
• Liaise with our external developers in troubleshooting and customising our system.
Database Management:
• Set up, maintain, and optimise data sources.
• Conduct and automate regular audits to ensure data accuracy and relevancy.
• Document our schemas and tables.
• Manage communications with our Data Warehouse providers to troubleshoot issues.
Systems Integration and Analytics:
• Oversee the integration and management of various systems including PowerBI, Shopify, Amazon, Freshdesk etc.
• Ensure smooth data flow and integrity between different platforms.
• Develop structured process maps, simplifying data interpretation and use.
• Transform data sources into core analytics tables the business can rely on and trust.
Inter-Departmental Support and Training:
• Be the go-to person for data system questions.
• Run regular training sessions to enhance team abilities in system usage and data handling.
• Work collaboratively with teams to identify and implement process improvements.
Got all of that covered? There’s always opportunities for ambitious people in the team to get involved with more projects and provide analytics support to the business.
🤓 Skill Requirements
- 2-5 years of experience in a data or Information management role, with exposure to eCommerce or tech environments seen as a plus.
- A 2:1 degree or higher preferred, although not strictly required.
- Experience in managing data or information systems. Acumatica is a big plus.
- Experience in SQL: Expertise in query writing, data extraction, and aggregation.
- Intermediate Excel Skills: Proficient in formulas, tables, and PowerQuery.
- Effective communicator, able to explain technical concepts in simple terms.
- Project Management: Able to coordinate across teams and manage data improvement projects.
- Experience in ETL, APIs, or Data Engineering is considered a bonus.
We are an inclusive employer and welcome applications from all candidates, even if you do not meet every single requirement listed. Your unique skills and experiences may be just what we need.
🎉 About Our Offer
Here’s a summary of the benefits of working at Mous:
• Competitive Compensation: We offer a competitive starting salary that reflects your experience and the value you bring to Mous. We also provide additional benefits for our Pakistan team, which will be discussed in more detail at the contract stage.
• Dynamic Work Culture: Mous has fun yet focused work culture. Join a team of friendly professionals committed to fostering a high-performance, data-driven environment. Here, innovation thrives, and teamwork is paramount.
• Growth and Development Opportunities: At Mous, we encourage you to dream big, work diligently, and actively make things happen. We support radical growth and development through new experiences, fostering an environment where innovative thinking is the norm.
• Professional Development Perks: Professional growth is a priority at Mous. We run regular 'Mousterclasses' where teams share their expertise across the business.
• Seamless Remote Collaboration: Working with Mous means you're an integral part of the team, no matter where in the world you are. We've streamlined communication between our global teams for efficient collaboration, ensuring you're a key participant in weekly company-wide meetings and virtual social activities (Pictionary, anyone?!).
• Long-Term Benefits: Loyalty and commitment are greatly valued at Mous. We reward this with one month of paid leave after 5 years of service, as a token of our appreciation for your dedication.
🐭 About Our Values
We have established 3 core values, which inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life, and we’re looking for people who will build upon them in fresh and inspiring ways.
• Get Results
By comprehending our business plan, each person can ensure that they are taking accountability for their contribution towards it. We value strategic prioritisation, ensuring that everyone is enabled to deliver their best work. We also champion traits such as innovation, grit and resilience – we think differently and aren’t afraid to fail.
• Work Together
We value collaboration highly, recognising that there’s a lot to be learned from each other, and are always prepared to listen. We encourage regular peer feedback, readily praising great work as well as challenging one another candidly. We like to celebrate what makes us both unique and united, committing to regular IDEA initiatives and finding opportunities to support our local communities.
• Enjoy The Ride
We invite everyone at Mous to grab new opportunities and find ways to make each role their own. Things can change fast in an unpredictable industry like ours, so we always want to stay agile. And of course we don’t just work hard – we also like to let our hair down and enjoy the more social aspects of being part of our brilliant team!
🌈 About Our Commitment
Mous is an equal opportunity employer, and as a brand, we value authenticity and integrity. We strive to be different and know that if we are to create the most innovative products and deliver the best customer experience, we need to build a diverse team of individuals who can bring a variety of skills, experiences, and perspectives to the table. No matter your age, gender, sexual orientation, ethnicity, religion, or physical ability, at Mous, your individuality is celebrated.
As a D2C business and heavy user of plastics, we understand (and take very seriously) our responsibility to the planet. To stay true to our word, we've placed "Planet" firmly in our key business objectives and have formed a dedicated team, alongside our cofounders, to build an ESG plan we're proud of. Ultimately, we want to create a better world through our actions and we're doing so across our products, how we transport from A to B, and socially.
