Software Implementation Specialist

Gurugram, India
Implementation
Full-time

msg.ai is a Y-Combinator and VC-backed Artificial Intelligence company that sits at the intersection of two rapidly developing fields: AI and messaging. We do not sell an abstract, futuristic technology - we sell a solution that a large number of Fortune 500 companies are using today to drive engagement and sales across the entire customer journey. By leveraging deep reinforcement learning and our continuously learning neural network, our customers are able to successfully meet their objectives of generating social engagement, driving commerce and providing customer service.  We're building the future of how technology and people work together to create frictionless experiences for customers.  

Want to have a direct impact in solving the top challenges businesses face today? Join us!

Job Description:

The Software Implementation Specialist will be working with the Go-to-market team help bring the brand's vision of conversational AI to life. If you're passionate about building your career in Conversational Interfaces and working on breakthrough technologies, this is the perfect role for you.

Responsibilities

    • Work with a business team to build high performing and scalable Chat Bot
    • Requirement gathering of the projects
    • Developing chatbots in standard framework of Bot’s
    • Training the Bots as per the project scope
    • Ensuring quality delivery of the product
    • Evaluating and identifying where enhancements in accuracy of product are required

Qualifications

    • Good focus for delivering high quality products and passionate about learning new technologies
    • Should have passion for Manual Testing, Test Planning, Test Cases, Preparation and Execution
    • Bachelor in Computer Science or related Engineering field
    • 1-2 years of experience quality testing content based products
    • Ability to work in a fast-paced and dynamic work environment
    • Excellent knowledge of Manual Testing concepts and tools
    • Exposure to New technology, Problem solving skills, Self-motivated and self-starter, work independently
    • Passionate to learn about business analysis.
    • Excellent written and verbal communication