Sr. Service Technician
Suwanee, GA, USA
2 - Robot System Integration – Field Service Team /
On-site
Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. Our aim is to revolutionize the use of robotics within industry to free human resources from labor intensive tasks to focus on more intellectual challenges.
Mujin is seeking a highly skilled Sr. Service Technician with extensive experience and knowledge in both mechanical and electrical systems to join our team. In this role, you will collaborate with a world-class team, dive into challenging technical problems, and deliver cutting-edge solutions. You’ll require a combination of technical know-how, problem-solving, curiosity, innovation, leadership, and communication skills. You will also need strong troubleshooting and analysis capabilities and the ability to adopt best practices.
Responsibilities:
- Set up industrial robots, demo cells, end effectors, cameras, lighting, compressed air systems, robot controllers, and vision systems
- Travel to and support systems deployed to remote customer sites, including on-site commissioning of electro-mechanical equipment at customer facilities
- Assist with the installation, configuration, and commissioning of Mujin systems, ensuring optimal performance and functionality
- Perform preventative and corrective maintenance activities for both electrical and mechanical systems, including electrical sensor/actuator systems, fluid and hydraulic systems, robotic cells, conveyance systems, and automated assembly systems
- Problem-solve and troubleshoot with team members, providing support for PLC and robot program updates and modifications
- Troubleshoot and repair custom production equipment, including semi-automatic equipment, robotic cells, automation equipment, PLCs, and control enclosures
- Fabricate and wire electrical enclosures according to engineering schematics and documentation
- Provide testing and quality assurance support for Mujin systems and support customer training for handover of systems
- Provide ongoing customer support for systems and be on-call for site support as needed
Requirements:
- High school diploma or equivalent; AAS in a related field such as Electrical Engineering Technology, Robotics, or Electronics is preferred
- Minimum of 5 years of experience in automated systems, preferably in robotics
- Familiarity with safety protocols and relevant standards such as the NEC, NFPA 70E, NFPA79, and UL508A
- Proficiency in repairing, maintaining, and adjusting electro-mechanical actuators, pneumatics, and industrial sensors used in automation
- Ability to work independently in a fast-paced environment with minimal oversight
- Positive attitude, adaptability to change, curiosity, and keen observational skills
- Availability to work extended hours, weekends, or holidays as needed
- Strong communication and teamwork abilities
- Willingness to travel up to 75% of the year for onsite support and customer engagement
Preferred:
- Hands-on experience with six and seven-axis robot arm tasks, conveyor belt systems, industrial sensors, manufacturing CNC, and robotic tooling
- Familiarity with PLCs, HMIs, and relevant programming software
- Proficiency in reading mechanical, electrical, pneumatic, fluid, and hydraulic schematics
- Understanding of industrial ethernet protocols (Ethernet/IP, MODBUS) and serial communication bus protocols (RS-232, RS-485)
- Experience with programming 6-axis robots
- Relevant electrical industry certification is a plus
Since our expansion to North America, we have encountered substantial demand for our groundbreaking roboticstechnology. If you're seeking a job in cutting-edge robotics and automation, Mujin offers an exciting opportunity to work with state-of-the-art technology and be at the forefront of the industry's advancements. As part of the Mujin team, you will have the opportunity to work with some of the leaders in the robotics space, as we work together to change the face of industrial automation.
EEO Statement
Mujin Corp. is committed to providing equal employment opportunities for all employees and applicants, without regard to race, religion, color, sex, sexual orientation, gender identity or gender expression, national origin, age, pregnancy, physical or mental disability if the individual is otherwise qualified, genetic information, military or veteran status, marital status, familial status, parental status, HIV/AIDS status, sickle cell trait, DNA analysis, or any other protected characteristics as governed by federal, state, and local laws. This policy applies to all the Company activities, including hiring, placement, promotion, discipline, termination, compensation, and training.
