Project Manager
Kensington Office, London
Technology and Customer Experience /
Permanent Full-Time /
Hybrid
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
The Role:
The Project Manager will take responsibility for the day-to-day management of projects to ensure successful delivery in terms of timescale, cost and scope. They will be managing several parallel medium to large omni-channel, technology or re-platforming projects that have significant business impact and be expected to co-ordinate the resources of both internal and external teams to achieve successful implementations. It will require working with multiple internal Business teams and co-ordinating with a variety of stakeholders to ensure alignment with Mulberry’s strategic goals.
Hybrid working applies to this role - 3 days per week from the office, maximum 2 days per week from home.
Project Planning and Initiation:
− Plan and schedule project deliverables, goals, milestones
− Define resources and schedules for project/program implementation
− Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Project Execution:
− Develop and maintain detailed project plans to track progress and ensure that all projects are delivered on-time, within scope and within budget
− Create and maintain comprehensive project documentation
− Use appropriate verification techniques to manage changes in project scope, schedule and costs
− Be accountable for ensuring on-time decision making as well as the coordination of a dispersed project team.
− Coordinate internal resources and third parties/vendors for the successful execution of projects
− Measure project performance using appropriate systems, tools and techniques
− Efficiently identifies and solves project issues
− Create strategies for risk mitigation and contingency planning
− Report and escalate to management as needed
− Skilled at establishing and clearly defining a structured framework of deliverables and accountabilities for the project team as well as creating a supportive and motivating environment
Project Closure:
− Oversee project completion and ensure that all proper documentation is maintained
− Conduct post-project evaluations to identify lessons learnt
− Deliver final project reports and ensure a smooth transition to operational teams
Stakeholder Management:
− Establish, manage and maintain good strong relationships with all stakeholders
− Establish and maintain relationships with third parties/vendors
− Serve as the main point of contact for clients, vendors and internal teams
Culture:
− Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
− Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
− Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:
- As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
- Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.
Skills & Experience Required:
− A recognised Project Management certification such as PMP (Project Management Professional) or Prince2 Certification or equivalent preferred
− Bachelor’s Degree or higher in Engineering, Technology or related field is preferred
− Substantial experience of Project Management or IT Management experience
− Experience in managing large omni-channel, technology or re-platforming projects
− Experience working with multiple third parties on large-scale technology implementations
− Experience of working in mixed methodology environments
− Scheduling and budgeting experience
− Self-motivated and good teamwork skills
− Good all-round education and communication skills
− Able to effectively manage own priorities and workload
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
