Automotive Warranty Administrator

Barrington, IL
Motor Werks – Corporate /
Full-time /
On-site
Motor Werks, a distinguished member of the Murgado Automotive Group, is renowned for its commitment to excellence, luxury, and performance. We are dedicated to providing our customers with top-notch service and high-quality vehicles. To uphold our reputation and enhance our service department, we are seeking a meticulous and detail-oriented Automotive Warranty Administrator to join our team.

Why Join Us?
Prestigious Brand: Work with luxury automotive brands known for their innovation and quality.
Career Growth: Opportunities for professional development and advancement within the Murgado Automotive Group.
Supportive Environment: Join a team that values integrity, excellence, and customer satisfaction.

Responsibilities:

Warranty Claims Processing: Accurately prepare, submit, and track warranty claims to manufacturers and ensure timely reimbursement.
Documentation: Maintain comprehensive records of all warranty claims, including repair orders, invoices, and supporting documentation.
Compliance: Ensure all warranty claims comply with manufacturer guidelines and policies.
Communication: Liaise with service advisors, technicians, and manufacturers to resolve warranty-related issues and discrepancies.
Audits & Reviews: Conduct regular audits of warranty claims to ensure accuracy and compliance.
Customer Service: Address customer inquiries regarding warranty coverage and claims in a professional and courteous manner.

Qualifications:

Experience: Previous experience as a Warranty Administrator or in a similar role within the automotive industry.
Detail-Oriented: Exceptional attention to detail and accuracy in processing claims and documentation.
Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and deadlines efficiently.
Communication Skills: Excellent verbal and written communication skills to effectively interact with internal and external stakeholders.
Technical Knowledge: Understanding of automotive repair processes and familiarity with dealership management software.
Problem-Solving: Ability to troubleshoot and resolve warranty-related issues proactively.
Benefits:
Competitive Compensation: Attractive salary with potential performance-based incentives.
Comprehensive Benefits: Health, dental, vision, and retirement plans to support your well-being.
Professional Development: Access to ongoing training and career development programs.
Work-Life Balance: Flexible scheduling to promote a healthy work-life balance.

If you are a detail-oriented professional with a passion for the automotive industry and warranty administration, we want to hear from you! Join the Motor Werks team and contribute to our legacy of excellence.
Apply now to take the next step in your automotive career with Motor Werks, a member of the Murgado Automotive Group!