Responsibilities:

·         Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards

·         Diagnoses cause of any malfunction and performs repair

·         Communicates with parts department to obtain needed parts

·         Saves and tags parts of the job if under warranty or if requested by the customer

·         Examines assigned vehicle to determine if further safety or service work is required or recommended

·         Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.

·         Documents all work performed and recommended on the repair order.

·         Road tests vehicles when required or refers to the test technician.

·         Participates in manufacturer-sponsored training programs, schools, and events.

·         Supervises work of any other technicians as assigned.

·         Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

·         Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.

·         Operates all tools and equipment in a safe manner.

·         Reports any safety issues immediately to management.

·         Other tasks as assigned.

 

Qualifications:

·         5-7 years of experience in a similar position

·         Strong working knowledge of the automotive sales industry including luxury vehicles

·         Extensive knowledge of all aspects of vehicle maintenance and repair

·         Ability to achieve high productivity and efficiency

·         Possess good communication skills with the ability to explain technical information to colleagues and customers accurately and concisely

·         Quality focused with first time fix mentality

·         A high level of accuracy with excellent attention to detail

·         Positive with a can-do attitude

·         Honest with high levels of integrity

·         Self-motivated and customer focused

·         Thorough and able to work with defined processes and guidelines

·         Team Player – assist other technicians when workshop is under pressure, and take ownership of any safety issues you identify in the workshop

 

 

$25 - $30 an hour