Technical Operations Specialist (Categoria Protetta L.68/99)

Bologna or Remote (Italy)
Operations-Studio /
Hybrid
ABOUT MUSIXMATCH:

Musixmatch is the leading music metadata company, featuring the world’s largest lyrics catalog and a community of over 80M contributors. Musixmatch is the trusted global  partner of companies like Spotify, Apple, Amazon Music, Meta, Google, MTV, Shazam, Vevo, Tidal, Snapchat and has a partnership with more than 100,000 music publishers including Sony/ Music Publishing, Universal Music Publishing, Warner/Chappell, Kobalt, BMG Rights, and the Harry Fox Agency.

We are a bunch of creatives who care about our work and what we do.  We believe that participation and collaboration are key to getting things done well.  We are looking for tech-savvy people who are eager to learn in a fast-paced environment, who have an international outlook on life, and who love taking on new challenges.

About the Role
We’re seeking a technically adept and detail-oriented Operations Specialist to support our fast-paced teams. If you’re a wizard with numbers, thrive in cross-functional environments, and enjoy managing complex data, this could be the role for you.

You’ll collaborate closely with our Internal Service Managers, Commercial, Operations, and Content teams to create, maintain, and report on documentation and datasets that drive decision-making.

What You’ll Do
Create and maintain client-facing flows and internal documentation.
Manage and manipulate large datasets using internal and external tools.
Respond quickly to Commercial team requests with data and documentation support.
Prepare data files to meet specific formats, specifications, and quality standards.
Generate actionable reports, summaries, and dashboards.
Assist Service Managers with operational tasks and project follow-ups.

What We’re Looking For
Fluency in English (written and verbal).
Proven experience managing large datasets and using data/automation platforms.
Strong analytical and data literacy skills—comfortable working with numerical data.
Experience supporting or working with external clients.
Excellent organizational skills and attention to detail.
Able to work independently and communicate transparently.
Proactive, self-driven mindset with high accountability.
Familiar and interested to work with Coda, Claude Google Excel, Doc’s, Slides, N8N, Tableau, Quicksight and interested in LLM’s.

The Ideal Candidate
You’re organized, analytical, and thrive in fast-paced environments. You enjoy problem-solving, translating data into clear documentation, and working across different technical platforms. Multitasking doesn’t scare you, you find structure in the noise. 

This role is open to candidates belonging to protected categories under Law 68/99 (Article 1).
WHAT WE OFFER:

- Flexible schedule
- Generous training budget 
- Top class tech and equipment
- Company-wide retreat once per year
- Welfare plan

DISCLAIMER:

**Due to the significant amount of applications we receive, unfortunately, it is not possible to answer every applicant, thus if you have not received a response from us, please be patient. We assure you that we will contact you should you be selected to move forward in the recruitment process. We would therefore like to thank all applicants for their interest and time.**