We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB. 

Our Tech team are true heroes. They’ve taken our legacy success and transformed it into an extraordinary SaaS platform to support SME and Enterprise businesses in ways they never knew they needed. By joining the Tech team, you’ll be an integral part of building our all-in-one business management platform.

We are looking for a Senior Business Analyst (tech focused) to drive the development of MYOB's SaaS platform. You will help enable prospect to purchase and order to cash processes along with accounting, payroll and compliance needs for the Enterprise Group. There is a large focus on data migration and integrating our systems for success.

With an agile mind-set and passion for solving problems and simplification, you will be empowered to experiment, play and really make a difference to our clients. Requirements-gathering through discussions and workshops, as well as promoting shared understanding within and beyond your immediate team will be critical factors in delivering outstanding work and valuable outcomes.

If you are excited by the idea of being part of a team dedicated to championing improvement and want to join us on our journey, we would love to hear from you!

- Help deliver technical modernisation objectives by migrating to target state architecture for CRM and ERP solutions.

- You will apply your knowledge of the business, data, product domains and integration patterns to ensure a detailed transition into a go-forward ERP platform

- Analyse existing systems, operational procedures, and work practices to identify inefficiencies and recommend better practices.

Strong analytical skills with the ability to interpret operational requirements.

- Prepare reports on efficiencies and inefficiencies and communicate such information to relevant team members.

- Work with the business to assess and plan for future needs and system requirements.

- Perform requirements analysis and capturing critical information for delivery kickoffs.

- Develop test cases for new business processes and system improvements.

- Conducting meetings to present ideas and findings and optimally communicating insights to cross-functional team members and leaders.

- Take ownership of the analysis as a technical business analyst. Apply the product, domain and system ownership mentality

- One Team - work with teams in sales, services, support, success, Ops & billing to ensure solution design and execution for smooth business operations

- Champion governance and data integrity in the ERP platform. For e.g. data hygiene, source of truth for CRM/ERP data sets, quality assurance.

- Own and translate sophisticated business requirements and break them down into smaller initiatives to deliver value to customers incrementally.

- CRM and ERP experience is highly desirable.

- Understanding the operational needs and business goals of the company.

- Demonstrable experience using Business Intelligence and reporting tools (e.g. SQL, SAS, Python, Power BI, Qlik, Tableau, Excel)

- Effective verbal and written communication skills, including experience in communicating data and recommendations to key stakeholders.

- Ability to prioritise rapidly shifting priorities effectively.

- Proven ability to resolve problems and negotiate outcomes.

- Experience with data migration and technical business analysis.

- Review, recommend and lead change for procedure and process improvement.

- Use initiative to identify areas for improvement and recommend solutions.

- Work with lean and agile methods to quickly experiment and get things in front of customers early, and we like to iterate regularly!

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.  

🎥 See what it's like to work at MYOB and what we're all about.

🎯 Do your best work in a flexible work environment, right down to financial assistance to set up your home office…it’s called Flexperience, and it’s designed by you and your team! 

🎯 Our partnership with Smiling Mind helps support the wellbeing of our team members and customers 

🎯 Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment 

🎯 A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more! 

🎯 Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution 

🎯 Access to best-in-class discounts and vouchers from leading retailers, and a lot more. 

We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.  

MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply!  Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement.  At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB.  So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!