Clinic Manager - Chinatown, Vancouver
Greater Vancouver Area, British Columbia
Clinical /
Full-Time Employee /
On-site
We’re Hiring a Clinic Manager – Myo Chinatown, Vancouver!
At Myo, our mission is to raise body IQ globally. We aim to empower clients with the tools they need to move better, feel better, and do what they love—longer.
We envision a world where everyone feels empowered to care for their bodies with clarity and confidence.
Who We Are
Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.
With 20 locations (and counting!) across Canada and the U.S., including our clinics in Vancouver (Main, Oak, North Shore, Chinatown, Fraser, Kitsilano, Park Royal and Richmond), Myo is leading the movement-health conversation and inspiring the world to make proactive care a part of everyday life.
⭐️ We’re looking for a driven, business-minded Clinic Manager to lead and grow our Chinatown clinic. This role is focused on driving the clinic’s success through business strategy, financial accuracy and strong leadership. You’ll take full ownership of clinic performance, from revenue and client retention to financial procedures and team development.
You’ll collaborate closely with the Lead Clinician, ensuring both business goals and client care standards are met. This is a leadership position where your focus will be on growing the business, building client relationships, and supporting your team to deliver exceptional service, all while maintaining financial accuracy and optimizing clinic performance.
What You’ll Do
- Drive Business Growth – You will take charge of business targets by leading marketing and local outreach initiatives to attract new clients, increase retention, and ensure the clinic meets or exceeds revenue and profit goals. You’ll use data and KPIs to guide decision-making and improve clinic performance.
- Financial Accuracy – You’ll be responsible for overseeing and ensuring the accuracy of financial processes, including accounts receivable reconciliation, cash sheet balancing, and maintaining operational budgets. Your role will ensure that financial procedures align with business objectives and that the clinic remains profitable.
- Lead & Develop the Team – You will lead, mentor, and coach the Front Desk Associates (FDAs) to deliver seamless client experiences. You'll be a key figure in developing the team, setting clear objectives, and fostering a culture of accountability and collaboration.
- Build Strong Client Relationships – Foster relationships with existing and new clients to ensure long-term retention and growth. You’ll help establish Myo as the go-to clinic for proactive body care in the community.
- Operational Excellence – Oversee clinic operations, but with a focus on streamlining processes to support business goals. While you won’t be buried in day-to-day operations, you’ll ensure that they align with business priorities and contribute to clinic success.
- Support Clinicians for Success – Collaborate with the Lead Clinician to ensure they have the resources and support they need to focus on what they do best—helping clients achieve better movement and long-term recovery.
- Foster a Positive Culture – Lead by example, creating a supportive, energetic, and positive environment for your team. You’ll drive a culture of high performance, client care, and teamwork.
Who You Are
- Experienced Operator – 3-5 years in office management, business operations, or a similar role with a proven ability to drive revenue and growth. Proven experience with KPIs, financial metrics, and using data to inform decisions and drive success.
- Business-Minded Strategist & Executor – You can balance big-picture thinking with hands-on execution. You drive business growth by optimizing operations, creating opportunities, and leading with a results-focused mindset.
- Strong Leader with Emotional Intelligence – You know how to lead, motivate, and hold your team accountable while also being empathetic and adaptable. You build trust and foster a strong, cohesive team culture.
- Financially Savvy & Detail-Oriented – You have a sharp eye for financial accuracy and detail. You’re comfortable overseeing financial reconciliations, maintaining budgets, and ensuring that the clinic’s financial operations align with business goals.
- Owner of the Business – You take full responsibility for the success of the clinic. Whether it's driving business goals, managing financials, or supporting the team, you’re the driving force behind clinic performance.
- People-Centric & Relationship-Builder – You thrive on building relationships—with clients, your team, and the broader community. You believe in investing in your team’s growth and creating an environment that encourages professional development and collaboration.
- Lifelong Learner – You’re always looking for ways to improve, grow, and bring new insights to the table. You welcome feedback and are committed to both personal and professional growth.
Working at Myo
- Competitive Compensation: A base salary plus a performance-based bonus structure that rewards your contribution to the clinic’s growth and success.
- Full Benefits: We’ve got your health covered with 100% employer-paid extended health benefits for all full-time employees, plus subsidized mental health support through the Homewood platform.
- Retirement Savings: Secure your future with our Group RRSP, complete with profit-sharing employer match.
- Pet Perks: Your furry friends are important too! Get discounted pet insurance through SPOT.
- Team Culture: Join a supportive, tight-knit team where collaboration, energy, and a shared mission make every day fulfilling. Plus, you'll have access to regular team socials and events across the Vancouver region.
- Career Growth: With endless opportunities for professional development and career advancement, you’ll have the chance to grow alongside us as we expand and innovate.
- Exclusive Partnerships: Enjoy access to exciting discounts with some of the best brands in the Greater Vancouver Area, including Jaybird, Lagree West, Vessi, House Concepts, and more!
- Make an Impact: Be part of a team that’s changing the game in movement health. Your work will help clients move better, feel better, and live longer—while making a meaningful difference in their lives.
$65,000 - $75,000 a year
Why Myo
At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As the Clinic Manager, you’ll be co-leading of our Chinatown clinic—creating a welcoming atmosphere, supporting the teams, and ensuring every client has an outstanding experience.
💡 Join us in helping people move better, feel better, and Futureproof Their Bodies.
Core Values and Principles
At the heart of our operational ethos lie our core values, encapsulated by a commitment to:
* Care Deeply (Empathy)
* One Team, One Dream (Collaboration)
* Make it Count (Focus)
* Set the Pace (Ambition)
* Never Stop Learning (Curiosity)
