ERP Technical Application Specialist
Kuala Lumper
Engineering – Infrastructure / IT Security /
Full-time /
On-site
Our client, a leading multinational organization with a global footprint in over 90 countries is currently seeking a ERP Technical Application Specialist to join their regional IT support team.
This is a critical position focused on supporting the company’s global InforLN ERP systems. You will be the go-to person for both technical and functional support, working alongside a global team of IT professionals.
Key Requirements (Non-Negotiable)
- Fluent Mandarin (spoken & written) — essential for cross-border support and communication.
- Hands-on experience with InforLN ERP — must have used it in a support or technical capacity.
What you will do:
- Review and evaluate current business workflows to spot where an ERP system can boost efficiency.
- Develop and tailor ERP solutions to fit the specific needs of the business, from design to setup and rollout.
- Lead training sessions to help employees learn how to use the ERP system confidently and effectively.
- Offer ongoing support to users by resolving technical issues and answering questions.
- Regularly check and maintain the ERP system to keep it running smoothly.
- Work closely with users and IT teams to plan and carry out system updates and upgrades.
- Keep clear and organized documentation of the ERP setup process for future use.
- Keep informed on new ERP tools, updates, and industry trends.
- Suggest improvements or upgrades to the system based on evolving business goals and new technologies.
What you will need:
- Experience working as an ERP Technical Consultant or in a similar role — experience with Infor LN is a bonus.
- Solid understanding of major ERP platforms such as SAP, Oracle, Microsoft Dynamics, or Infor LN.
- Strong analytical and problem-solving abilities.
- Skilled in writing technical design and documentation.
- Hands-on experience with EDI, FTP, and batch file scripting or programming.
- Familiar with IT service management tools like TopDesk, ServiceNow, or JIRA.
- Comfortable with installing, configuring, and upgrading SharePoint, managing user accounts and permissions, and providing tech support when needed.
- Knowledge of Infor LN system administration is an added advantage.
- Strong communication skills, both written and verbal, with the ability to work well on your own or in a team environment.
Nice-to-haves:
- Exposure to other ERP systems or enterprise IT tools.
- ITIL or other relevant certifications.
- Experience supporting large-scale ERP implementations or upgrades.
