Sr. Manager Customer Success (Firework)

Hong Kong
Commercial – Customer Success / Customer Service /
Full-time /
On-site

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Firework Sr Manager, Customer Success Pre-screening questions

  • Do you have experience working in a start-up, and what do you love most about working in a start-up environment?
  • How many years of eCommerce experience do you have? If you don’t have an eCommerce background, have you been working in a company selling SaaS product?
  • Have you led a Customer Success team before? If yes, how large was the team?
  • Do you have hands-on experience in setting up process flows?