Sales Director (Luxury)
Hong Kong
Commercial – Others /
Full-time
/ On-site
Overview
Our client is in the luxury watch space. With a young, energetic, and international team, the company has experienced rapid growth in recent years and is now looking for a passionate sales leader & luxury goods enthusiast to join their flagship store located in a prime location.
What You Will Do
- Setting and achieving sales targets
- Identifying and addressing roadblocks to maximize productivity
- Building and maintaining relationships with existing dealers, while also identifying and developing new dealer partners
- Developing innovative commercial strategies to expand market presence and identify new business opportunities
- Leading with empathy and a focus on people, mentoring, coaching, training, and motivating the sales team to exceed targets
- Continuously evaluating the effectiveness of sales activities and establishing a process for continuous improvement
- Tracking KPIs and reporting team performance to stakeholders on a weekly and monthly basis
- Utilizing data to understand the sales journey and improve customer satisfaction
- Collaborating with Marketing and Product teams to create promotional materials and marketing campaigns that support sales growth
- Applying luxury best practices, staying abreast of market and consumer trends, and adapting to competitor activities to maintain a high standard.
What You Will Need
- Possesses luxury sales experience, preferably in the luxury retail industry and with experience in managing high performing teams
- Demonstrates a proven track record of success in sales and leadership, taking ownership and driving results in a fast-paced, iterative environment
- Exhibits excellent communication, negotiation, and relationship-building skills
- Balances sales targets with customer experiences that adhere to longer-term brand and experience standards
- Is an absolute team player with a “no task is too small or too large” mentality
- Acts as a natural leader that is approachable, a good listener, and strives to mentor and develop their team to reach their full potential
- Has a keen eye for detail and an exceptionally high bar for accuracy and quality. Holds their team to that level of standard as well
- Possesses proficiency in Microsoft Office Suite and CRM software
- Demonstrates strong verbal and written communication skills in English, and is able to clearly and effectively communicate with senior stakeholders
