Longmont Budtenders

Longmont
Retail
Full-time
We are seeking qualified retail / cannabis professionals to join our Longmont team. This position requires a highly-motivated individual with excellent customer service skills to support the daily operations of our company’s medical / retail location including, sales, cash handling processes, inventory, customer service, regulatory compliance, patient communication, patient education, and patient information management, and all other necessary requirements to remain in compliance with state MMJ laws.

Duties and Responsibilities

    • Assist with store operations and opening & closing procedures during hours of operation
    • Adhere to all company-wide policies, process, procedures, and requirements
    • Maintain a clean, sanitary, and organized work environment
    • Assist patients with understanding “care-giving” benefits and add patients as necessary
    • Work with marketing team to increase sales and patient volumes
    • Secure and organize all patient files and provide weekly updates of patient volume, new patients, repeat patients, weekly sales volume, and percent sales volume of new vs. repeat patients, etc.
    • Comply with company cash handling polices and perform daily cash management responsibilities and compliance reporting per company policy
    • Educate patients on Medical Marijuana medicinal properties and selection of proper genetics according to the patient’s desired effect or per specific medical ailment
    • Manage medical and retail sales and patient database, including weekly summaries of metrics
    • Verify the receipt of medical and retail supplies, equipment, and other resources
    • Maintain a culture of high-quality customer service and patient communication
    • Execute customer service and quality surveys as assigned by management
    • Daily compliance with medical and retail policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules
    • Comply with all HR policies, including confidentiality and non-disclosure
    • Assist with facility maintenance and troubleshooting as necessary including phone, utilities, technology, maintenance, repairs, stock and supplies
    • Contribute to team environment and company advancement in alignment with the strategic direction set by management
    • Notify Manager about any customer or product concerns/complains
    • Notify Manager about any operational (security, plumbing, HVAC, computers, etc.) issues

Qualifications

    • Must already possess or be able to qualify to receive a Colorado Marijuana Enforcement Division (MED) support badge and 21 years of age or older
    • Colorado residency, no felony convictions, and must successfully pass an extensive background check
    • Must have reliable transportation
    • Possess working knowledge of medical and/or retail marijuana
    • Knowledge of local and state laws and regulations pertaining to medical and/or retail marijuana
    • Reporting and information management, process management, team problem solving, and inventory control skills, knowledge of medical and/or retail marijuana policy and law, and experience with Microsoft Office
    • Excellent problem solving, communication, and organizational skills; anticipatory thinking and ability to forecast; calculating, multi-tasking, attention to details, conflict resolution, teamwork, and professionalism, accountability, and proactive active behavior
    • High School Diploma or GED equivalent required. Notary services required
    • Experience in Retail or Customer Service desirable but not required
    • Other duties as assigned

Physical Requirements

    • Physical aptitude and health necessary to perform manual labor tasks required for the proper management of center
    • Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes
    • Ability to lift up to 75 lbs. and push/pull up to 100 lbs