Technical Program Manager
Remote
Nava Roles - Delivery – Program Management /
Full-time /
Remote
About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.
People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
What You’ll Do
- Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level
- Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can span delivery, process, culture, expectation setting, staffing, contract milestones, finances)
- Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaboratively solve issues, and communicate our progress transparently
- Maintain awareness of the broader project landscape and potential for new opportunities and risks and grow your portfolio accordingly with surge contract line item numbers (CLINs), option years, and negotiations with prime contractors.
- Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery
- Support the creation of delivery environments built on mutual trust between government partners and our team
- Scale efforts through a team of project managers and other functional delivery leads
- Manage all the contracts and finances on within your portfolio in coordination with the finance team and coordinate necessary contract modifications
- Set and uphold standards for delivery excellence and client service
- Apply Nava's policies and guidance at the program level (E.g. utilization guidance)
- Participate in developing and delivering company objectives and key results
Required skills
- 5+ years of experience overseeing delivery outcomes and client relationships for a set of small, medium, or enterprise-sized projects to create positive delivery environments.
- Experience working with Federal agency CIO or other IT delivery groups at an agency level.
- Understanding the desired digital modernization and implementation goals for Federal agency objectives
- Must possess a technical contributor background with experience in Custom Software development or Cloud infrastructure programs/projects
- Experience working with or for government agencies
- Experience with growing agile development teams and the challenges of managing a project at scale
- Ability to demonstrate experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale
- Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery
- You are an empathetic communicator and relationship builder – you take a service-oriented approach to supporting the program team and our clients
- Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies
- You are highly organized and care deeply about building and growing a sustainable, culture-conscious business
- A strategic approach to delivery planning and contract management over the medium-term and long-term
- An iterative approach to execution that emphasizes rapid team progress
- Ability to maintain broader situational awareness beyond the immediate team
- Excellent written and verbal communication skills
- Occasional travel
Desired skills
- Experience developing around a modern tech stack within legacy constraints
- Experience launching new production systems with high public visibility
- Experience with long term, complex, and ambiguous IT modernization efforts
- Experience with using common project management tools like Jira and Confluence
- Project management in a government context
- Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders
- Experience managing projects that provide production operations and support alongside ongoing product/feature development
$140,000 - $157,500 a year
Other requirements
All roles at Nava require the following:
Must be legally authorized to work in the United States.
Must meet any other requirements for government contracts for which candidates are hired.
Work authorization that doesn’t require visa sponsorship, now or in the future.
May be subject to a government background check or security clearance, depending on the contract.
Perks working with Nava
Health coverage – Comprehensive medical, dental, and vision plans to support your overall health needs.
Time off – Vacation, holidays (including Juneteenth), and floating days to rest and recharge.
Company holidays- Enjoy 12 paid federal holidays each year on top of your regular PTO.
Annual bonus – When Nava meets goals, eligible employees receive a performance-based annual bonus.
Parental leave – Paid time off for new parents, plus weekly meals delivered to your home.
Wellness program – Full platform offering physical, mental, & emotional health resources & support tools.
Virtual care – See doctors online with no copay through UnitedHealthcare’s virtual visit program.
Sabbatical leave – Earn extended paid leave after continuous service for personal growth or rest.
401(k) match – Nava matches 4% of your salary to support your retirement savings plan.
Flexible work – Remote-first environment with flexibility built around your schedule and responsibilities.
Home office setup – Company laptop & setup assistance provided via Staples for remote work needs.
Utility support – Monthly reimbursement to help offset eligible home office utility expenses.
Learning opportunities – Internal training programs and resources to help grow your professional skills.
Development budget – Annual allowance for courses, tuition, certifications, & LinkedIn Learning access.
Referral bonus – Get rewarded when you refer great people who join the Nava team.
Commuter benefits – Pre-tax commuter programs to support in-office travel when applicable.
Insurance coverage – Nava provides disability, life, and accidental death insurance at no cost.
Supportive culture – A collaborative and remote-friendly team environment where people genuinely care.
Location
We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country.
Stay in touch
Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community.
Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
