Content Strategist, Senior
Remote
Nava Roles - Delivery – Creative / Design /
Full-time (This position is contingent, pending contract award) /
Remote
About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.
People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position Summary
Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Content Strategist to oversee and work on complex, long-term content projects that drive our mission forward. In this role, you will work on small teams to drive the content strategy forward for programs that affect millions of Americans. You will assist your fellow designers in developing tools, processes, and policies to support effective user-centered communications. Your work will also include drafting, editing, managing, and distributing content. The content strategist role requires an individual comfortable with rapidly evolving, ambiguous situations who are able to adapt to changing tactical circumstances and chart a course through uncertainty. You’ll bring us closer to the people we ultimately serve, and help set high standards for our teams in terms of simplicity, empathy, and accessibility.
What you’ll do
- Create content-focused strategic and tactical recommendations, such as content modeling and taxonomy development
- Plan and implement scalable enterprise-wide content initiatives
- Align diverse client stakeholders on a common goal
- Develop content creation processes and editorial workflow
- Build and adapt deliverables to meet client needs solving client problems with well-reasoned plans, strong communication, creative approaches, and optimism
- Research and develop information architecture and content
- Train and mentor mid-level teammates and external partners consultants
Required skills
- 5+ years of experience working as a content strategist
- Depth of experience leading complex, long-term content projects (E.g. CMS migration, content development)
- Experience building information architecture specifically content hierarchy and information organization
- Understanding of analytics planning and trackingExperience with content curation or editorial planning
- Ability to build and form strong relationships with the internal team and external partners
- Self-directed, requiring minimal supervision.
- An adaptive, empathetic, collaborative, and positive mindset
- Excellent written and verbal communication skills, technical and otherwise
In your application please provide a portfolio (or work samples) that illustrates your experience as a content designer or content strategist working on product teams.
**PLEASE ENSURE YOU EITHER REMOVE YOUR ACCESS PASSWORD TO YOUR PORTFOLIO OR PROVIDE ACCESS DETAILS. CANDIDATES WHO DO NOT FOLLOW THIS INSTRUCTION WILL NOT BE CONSIDERED**
Compensation Range: $126,000 - $151,050
Other requirements
All roles at Nava require the following:
Must be legally authorized to work in the United States.
Must meet any other requirements for government contracts for which candidates are hired.
Work authorization that doesn’t require visa sponsorship, now or in the future.
May be subject to a government background check or security clearance, depending on the contract.
Perks working with Nava
Top-tier benefits – Comprehensive medical, dental, and vision coverage.
Plenty of time off – Vacation, holidays (including Juneteenth), and floating days.
Annual bonus – When Nava wins, so do you.
Parental perks – Paid leave + weekly meal deliveries for new parents.
Wellness support – Full wellness program to keep you feeling your best.
Zero copay care – Virtual doctor visits at no cost through UHC.
Take a break – Sabbatical available after continued service.
401(k) match – We invest in your future with a generous match.
Flexible work – Remote-first with flexibility to fit your life.
Home office help – Setup support via Staples + company laptop.
Utility credit – Monthly contribution for at home costs (where applicable).
Growth resources – Learning programs to level up your skills.
Development budget – Funds for courses, tuition, and more.
Referral rewards – Help us grow and earn while you do.
Commute perks – Commuter benefits to get you moving.
Full coverage – Disability, life, and AD&D insurance included.
Culture that cares – Collaborative and remote-friendly.
Location
We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country.
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Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
